I am trying to get roon arc to connect but am having some issues. This is a copy of diagnostics. { “ipv6_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”}, “ipv4_connectivity”: {“status”:“Ne…

Hi @Andy_Luu , Apologies for the slow response here and thank you for posting your diagnostic message. According to the message, it looks like you have both IPv4 and IPv6 addresses on your Roon Core. Is there any change in behavior if you try to disable IPv6 capabilities in your router and leave jus…

Not really sure on how to disable the IPv6 capabilities on my router. I have a xFi Wireless Gateway the model number is DPC3939 No I don’t think so. Comcast is my internet service provider and I am in the western United States? My modem is configured in Bridge Mode only as a modem.

Hi @Andy_Luu , [image] Andy_Luu: I have a xFi Wireless Gateway Do you by any chance have XFinity Constant Guard turned on? We have seen this block Roon from working properly in the past: [image] “Are you online? Please check your internet connection and try again" [Solved X…

Not sure but, will check it out.

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Roon arc Having Issues Connecting

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