Roon arc - networking and other issues

[Aidan_Gaule]

• Core Machine (Operating system/System info/Roon build number)**

Roon 2.0 (build 1228) on Intel i7-8559U NUC w 16GB RAM running Roon Rock.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Intel NUC → BT smart Hub 2 via Ethernet

BT Smart Hub 2->Netgear Orbi

Netgear Orbi-> Roon endpoints via wifi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

various, currently iMac running Roon 2.0 on latest macOS via wifi

Issue 1

Roon arc says that it is unavailable for use outside my home network. As far as I can tell, the networking is set up correctly.

Roon

Add images

Router

Network config

Any advice would be welcome.

Issue 2

Which may be related to issue 1. I get errors connecting to Roon core that can be cleared only by logging out and back in, triggering large numbers of security alert mails. Why does Roon not recognise that I am logging in again?

Aidan Gaule

[Geoff_Coupe]

Have you got IPv6 enabled in the BT Hub for use in your local network? If so, try turning it off. You shouldn’t be getting the need to log out and log in all the time.

See this thread:

BT Smart Hub 2: IPv6 Will Prevent Port Forwarding [Ticket in. Workaround - Disable IPv6]

I’m struggling to get port forwarding to connect. My network topology is router (BT Smart Hub 2) connected via ethernet to a switch; Intel NUC running ROCK is also connected via ethernet to that switch. Router broadcasts wifi also. I’m trying to connect using Roon running on a Windows PC which is connected via ethernet to the switch. But the Roon Mobile settings shows that it’s not connected: [image] It also doesn’t show the Roon Core IP (I don’t know if this is expected)? Looking at the R…

[Aidan_Gaule]

Thanks Geoff. I will give that a try, although I’m not sure it’s the same issue as my core is showing up as connected in ARC.

[Aidan_Gaule]

Switching off ipv6 did indeed work. Thanks.