Hi @Richard_Rothman,
Thank you for your report and your patience. We’re glad to hear that the port forwarding issue has been resolved - can you please clarify whether it was an Apple update or a Roon update, when you say you updated your machine? It’s possible we can offer suggestions to prevent this from recurring, if it’s related to Apple networking settings or something in the router we can pin down.
Just to be clear, you’re using ARC via the phone’s cellular connection in the above circumstance?
The Poly requires a network WiFi connection to the RoonServer machine to function via Roon Remote control, whereas Hot Spot mode is intended to replace WiFi when none is available. I recommend perusing this thread.
ARC and Roon Remote aren’t designed to hand-off Zones. Even if you are on Wifi in ARC and WiFi in RoonReady, closing one app and opening another won’t retain the endpoint. This is intended behavior.
Using a cable to connect the phone to the Poly will allow system control in the OS over the endpoint, making it available in either Roon Remote or ARC with high-res input. This is the recommended workaround for the situation you’re encountering.
Please let us know if we’ve misinterpreted your post or your previous post concerning this issue.