Roon ARC not playing downloaded music 💁🏻‍♂️

I guess this topic has been here before, but maybe someone from Roon (or fellow Users here ) can hook up and throw some light on this….

Why is ARC not playing my downloaded files, once i leave my home WLAN? I thought ARC is exactly capable of this, but hitting „Play“ or accessing the Downloads-Folder in ARC, the app remains dead silent.

I have enabled the „Offline-Mode“ checkbox, but same Problem.

What’s going on here?!

Welcome on the forum. I’d recommend opening a support ticket by clicking here → Support and then Get Help. There you will get help by Roon staff. Here in Roon Software Discussion they typically don’t monitor and I’m not sure if fellow users can help with this.