Roon ARC not playing DSD files audibly with Khadas Tea DAC and iPhone 14 (ref#ATRWHH)

Support
1

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· Other

Describe the issue

Khadas Tea DAC + Iphone 14 is not playing DSD files audibly when using the DoP setting on the Roon Arc

Describe your network setup

Music is on Roon Core server at home, no issue with Roon app when playing DSD, but I bought a DAC to play lossless remotely with Roon Arc and that is the issue

2

Hi @Patrick_McGuire1,

What do you have selected under “Playback” in the ARC settings page?

Please share a screenshot of the Signal Path within ARC when you’re attempting to play music in the above setup.

We’ll proceed from there. Thanks!

4

Hi Connor,

Below are the settings.

IMG_0805
IMG_08051170×2242 308 KB

I have selected the DoP setting

5

Hi @Patrick_McGuire1,

Thanks for that!

Can you also send a screenshot of your signal path in Arc?

Does this occur over both stable Wifi and cellular data? From recent Arc diagnostics, we’re seeing repeating traces around poor connection and memory pressure exceptions due to this.

We’ll be on standby for your reply! :+1:

6

Here is the signal path. I only hear static and just a faint version of the music.

tea
tea1170×2532 53.4 KB

7

It doesn’t matter if I am on WiFi or Cellular Data. Its the same result for both.

8

Just as an update, I figured out that the Khadas DAC does not support DoP currently and only native DSD. So the error is on the DAC side of it and not Roon Arc. Thank you

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