Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · Roon ARC not functional on Sony Walkman NW-WM1AM2 Android Tell us about your home network · eero mesh network

Hi @alex_h Thank you very much for following up. I really hope Roon can find a way to update ARC to work on the device. While I understand that the Walkman may not be receiving OS updates from Sony, all the other Google Play Apps I use to listen to music or access my local library do get regular u…

@sherifs , Thanks for reaching us back. Unfortunately, we do not have an estimate on this because this has been queued to developers and we can’t provide any updates or estimates earlier than we hear from them back. Thanks for your understanding.

Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · Force quit issue on both Roon and Roon ARC app I am currently using Sony walkman NW-WM1ZM2, with android 11 and firmware version 1.09.00. I encou…

Hi @hlc.kelvinstyle , Thank you for your post. We’ll merge your post into the main tracking thread for the affected DAPs so you can receive updates as we post them. The team has to fix compatibility issues with DAPs on a case-by-case basis due to the specificity of the custom Android integration la…

Hi @hlc.kelvinstyle , We wanted to check in on this report. Can you please elaborate on your statement below? By “force quit,” do you mean the apps crash, or do they freeze (forcing you to force close them)? I encountered the situation where both Roon and Roon ARC app force quit within 2s while o…

I’m not the original poster, but for me, the apps crash after trying to open for a few seconds. They never get as far as opening. I get the splash title screen but then it immediately crashes after 3-4 seconds. It happens with both Roon and ARC.

I’m not one of the users tagged but I’ve been having the same issue on the Sony Walkman. Unfortunately I don’t think that’s it. I had never denied Roon ARC notifications (it never got to the stage of asking because it always crashed). I opened App Info for Roon ARC and went into Notifications and th…

Agree with @sherifs I just updated to 2.70 for Roon, and checked the permissions and notifications. Interestingly, the permissions area in the settings for Roon are greyed out, you can’t actually choose it. But the notifications settings (separate item) has everything turned on. For ARC, same situ…

Hello @sherifs and @Victoria_Carlin , Thank you for your detailed follow-ups and for testing the notification workaround. Based on the behavior you are describing, it is highly likely that the crashes you are experiencing on the Sony Walkman DAPs are tied to a broader issue currently affecting our …

Roon ARC not working on Sony Walkman NW-WM1AM2 Android (ref#CIDC2V) [Investigating]

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noris July 9, 2026, 3:52pm 15

Hello @Victoria_Carlin / @hlc.kelvinstyle ,

Can you please check your Notification settings? We are investigating a similar issue, and I suspect the cause may be the same: