Roon Arc won’t sync [Investigating]

Support
1

I can’t get Roon 2.0 to do my initial sync with my Arc app. I have a UK BT smart hub router on which I have opened port 55000 and I am getting a purple Ready to go tick. My Roon app connects fine but not my Arc app

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7 posts were merged into an existing topic: ARC fails when syncing to core [Investigating]