Hi, I’m confused! I’ve managed to get Roon ARC working with my iPhone but it will not work with my iPad. To get Roon ARC working on my iPhone, I followed the instructions to manually set the port forwarding as the automatic setup did not work. My server is a Mac Mini running Mavericks with the latest version of Roon. I believe I’m using the same login details on both devices as they come from my iCloud Keychain.
Trying to connect on the iPad, after some wurdling, initially it says “Roon server seen less than a minute ago” then it changes to “Only available on your network”. It then starts again and slowly cycles between these messages.
If it works on your iPhone, it will work on your iPad. Delete Roon ARC from your iPad and reinstall. Reboot everything including router, Roon server, iPhone, and iPad. Make sure iPad is on same 2.4Ghz or 5Ghz as iPhone. And, of course, make sure WIFI is turned on with your iPad.
EDIT: Also, make sure the Roon ARC versions on your iPhone and iPad are the same and the correct one for your Roon server version.
EDIT2: Make sure your iPad is on the latest IOS version.
I agree, if it works on the iPhone it should work on the iPad. Trouble is it doesn’t. And I have tried all the reboot options (in the old days we called it BRST - Big Red Switch Time😊) as I’ve been trying to solve this for weeks now.
Just got home and checked it out. Yes Roon Remote works fine on the iPad connected to my home WiFi. When I connected it came up and said something like “syncing with library “. So now when my iPad is connected to my home WiFi I can access my music library via Roon ARC.
But when I go outside the house and connect by an alternative local WiFi hotspot it stops working again😥
Now I get
I think these are what you asked for? Both taken on the iPad connected to my home WiFi
The Roon settings for Roon ARC show all the IP addresses (which are a security risk to share here?) and say that it is using Port 55002
Arghhh. Now I’m utterly, utterly confused
To make sure my answer to your question was correct, I’ve just been out (it’s unpleasantly cold and damp🥶) and tested with both the iPhone and the iPad connected to the village hall WiFi and just connected via cellular.
Roon ARC on the iPad is now working via either connection method. This has never worked before.
Roon ARC on the iPhone has stopped working with either alternative WiFi or cellular connection. 2 days ago Roon ARC over the cellular connection was working fine.
So as it is now 00:23 here, I’m going to go to bed. It’s predicted to be a sunny day tomorrow so hopefully all will become clear😇
You might be right, see other adjacent posts. But if this is the case then the error messages provided by Roon ARC are, at best, misleading. Other apps that only allow one device at a time e.g. the BlackVue dashcam app, explicitly tell you what the problem is rather than giving you misleading messages about “poor connections”!
And I wasn’t actually trying to use both devices simultaneously.