Roon can’t find audio device

Support
1

Core Machine
Roon Nucleus

Network Details
Connected through Ethernet with Asus router.
Router and nucleus into switch. Switch out to DAC

Audio Devices
Lumin T2 connected via Ethernet

Library Size
<around 25,000 tracks hard drive connected to core via usb

Description of Issue
Roon is unable to find any Audio device. Everything was working a week ago.
I open Roon and it wants to reset everything up. I can see the nucleus through Roon. I can see the DAC through the lumin app. Confirmed that Roon ready is on. Running version 1.8 of roon

1 Like
2

Please reboot everything, including Nucleus, Lumin and iPad, etc.

If a reboot does not solve the problem, please try:

  • Stop RoonServer from running in Nucleus’s WebUI
  • Navigate to your Nucleus’ Database Location
  • Find the folder that says “RoonServer”
  • Rename the “RoonServer” folder to “RoonServer_old”
  • Restart the RoonServer in the WebUI to generate a new Database
  • On the Roon Remotes, press “Use another Core” and connect to the new database
  • (Optional) - Restore your database from a Backup prior to the issue starting

If possible, please check and identify the brand, model and capacity of the m.2 boot SSD you have in the Nucleus.

3

Thank you. The complete reboot of the Roon Nucleus solved the problem

4

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