Roon cannot find my device

Core Machine (Operating system/System info/Roon build number)
Windows 10, hard wired to Netgear router

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)


Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

PS Audio DAC

Description Of Issue

it used to work OK and recognized my device without problem. Now it cant see it. I rebooted every thing many times. I even uninstalled Roon and reinstalled it. If I ask to configure in the settings it searches for devices for ever without stoping. Both Roon and Windows had recent updates (I think the problem started after those…)

Windows updates can reset the firewall and anti-virus settings. Check to verify that the Roon applications including the RAATserver are still allowed through the firewall. See:’t_Roon_Remote_Connect%3F

Hello @Louis_roy,

@Rugby is correct, this sounds like a firewall or anti-virus issue at first glance.

Could you provide a screenshot of the Settings > Audio screen in Roon? You can follow these instructions to get the screenshot attached to a reply post


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