Roon client fails to show music - on same Win10 machine as core, and iOS and MacOS

Hi @Monty_Kosma ,

Thank you for your patience here until we’ve had a chance to review your case. I’ve enabled remote logging for your account and I did notice some abnormal traces, it looks like there is a lot of background library activity happening on your Core. Can you please confirm:

  1. If you temporarily disable the API extension you have, does the same error occur?
  2. Do you happen to have a large number of albums by the same artist saved in your library?
  3. If you try to host the Roon Core on another PC (for example your Mac) as a test, are you also able to reproduce the slowness behavior there? To switch Cores:
  • Create a Backup of your current database
  • Open Roon on the other PC you wish to try as the Core
  • Roon Settings → General
  • Disconnect
  • On the “Choose your Core” screen, press “Use this PC”
  • If asked to Unauthorize, you can go ahead and do so. You are limited to one active Roon Core at a time but you are free to switch between them as often as you’d like
  • Verify if the same behavior occurs on the different PC