· I am experiencing freezes or crashes
Running the Roon client on Windows 11 causes frequent Blue Screens (Windows crashes). The Stop Code is BAD_POOL_CALLER.
I have done some extended troubleshooting with several computers. The common application is Roon running when the crash occurs.
Anybody seen similar behaviour?
Built in Network Adapter (Intel) of Dell laptop.
Hello @Ivo_Dijkgraaf ,
Thanks for the report. I can’t say I’ve seen that exact error before and Roon is designed to operate in user space without causing Blue Screen errors. It’s possible that Roon tried to access some kind of driver and the driver caused the crash, but I have yet to see Roon cause a direct BSOD.
Can you please include your RoonServer + Roon logs (from the affected machine) by these instructions to access them, upload them to the below link and let us know once uploaded? Please also let us know the last few BSOD errors exact local time + date to see if there is anything happening in the Roon logs.
https://workdrive.zohoexternal.com/collection/8i5239cc05950ac07456889838d9319545a82/external
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