Roon client on Windows launches to a blank unresponsive window

[noris]

Hi @Gabriele_Rizzetto ,

Thanks for the report. Can you please check to see if removing the Roon saved_window_pos file allows Roon to open again without the reinstall? Please see:

Roon for Windows keeps locking up on multiple monitors and saved_window_pos needs to be reset [Investigating]

Does this change at all when changing between resolutions on the XPS? Let’s try this. Close Roon. Navigate to the C:\Users(username)\AppData\Local\Roon\Database\Registry\Client folder. Find the saved_window_pos file and add a .old to the end of it. Reopen Roon and see what happens. I’ve just tested this and Roon rebuilt the file in question. Wes

Also, can you please provide some information regarding your screen setup/resolution and screen model/manufacturer type?