Roon client unable to detect Nucleus on network (ref#03YNNR)

[Luc_J_Meeus (Luc J. Meeùs)]

Full form submission

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· I see something else

When you try to connect, what screen do you see?

· Just the Roon logo

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

What is the operating system of your Roon Server host machine?

· *Nucleus*

Select any of the following components that are present in your local network setup

· *Powerline Adapters*

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Describe the issue

Roon client desperately looking for Nucleus although I see Nucleus on my network

Describe your network setup

Devolo

[Menzies]

Hi @Luc_J_Meeus

I’m a fellow Roon user.

Are you saying clicking on ‘Connect’ doesn’t work?

You mention Devolo?! Are these ethernet powerline adaptors?
If so, I’d recommend not using them.

Could you explain further as to how your network is setup, how Roon Server is connected and also how your endpoints are connected to your network.

[Luc_J_Meeus (Luc J. Meeùs)]

I have been obliged to reset database and settings and the problem was gone. I restored a fresh backup (luckily I have a good back-up routine). I believe the database was corrupt and Roon couldn’t open it. The system is now more fluent, less slow. (Devolo are indeed power line devices to strengthen the WIFI, probably not the best option. Do you have any recommendation, my router works on coax cable)

[Menzies]

If you up and running and things work, I’d recommend staying as you are.