Roon Consistently Crashing

Support
1

Hi,
I’m a paying member. Roon keeps crashing on me. I have attached the part of the last log below. Love the UI but I am frustrated by all of the crashes. It looks like it might be related to library syncing. Roon plays for a bit then crashes. Sometimes I can start back up, other times the app gets stuck on the opening screen, with the icon frozen.

Thanks for any help.

06/04 22:23:12 Trace: [analysis] analyzing trackid=5739570 url=/Volumes/SeagateThunder/Music/iTunes/iTunes Media/Music/Leonid Kogan (1-6) & David Oistrakh (7-10)/Khachaturian, Saint-Saens, Chausson _ Works for Violin and Orchestra/01 Khachaturian Violin Concerto - I. Allegro con fermezza.aiff
06/04 22:23:16 Info: [stats] 1441mb Virtual, 298mb Physical, 200mb Managed, 37 Threads, 257 FDs (217 REG, 13 DIR, 11 IPv4, 7 KQUEUE, 4 CHR, 3 PIPE, 1 systm, 1 unix)
06/04 22:23:24 Trace: [analysis] analysis completed in 12243ms for 801s of AIFF 44.1kHz 16bit 2ch audio. gain=-1.09999847412109 peak=0 noisestartms=1118 noiseendms=800176 isdts=False for track 5739570 url=/Volumes/SeagateThunder/Music/iTunes/iTunes Media/Music/Leonid Kogan (1-6) & David Oistrakh (7-10)/Khachaturian, Saint-Saens, Chausson _ Works for Violin and Orchestra/01 Khachaturian Violin Concerto - I. Allegro con fermezza.aiff
06/04 22:23:24 Trace: [library] finished with 10 dirty tracks 1 dirty albums 1 dirty performers 0 clumping tracks, 0 compute tracks, 0 deleted tracks, 1 tracks to (re)load, 0 tracks to retain, and 3 changed objects
06/04 22:23:24 Trace: [analysis] analyzing trackid=8885042 url=/Volumes/SeagateThunder/Music/iTunes/iTunes Media/Music/Sergei Rachmaninoff with The Philadelphia Orchestra/Piano Concerto No. 2 In C Minor/09 Concerto No. 2, In C Minor, Op. 18 - Third Movement_ Allegro Scherzando (Part 2) 1.m4a
06/04 22:23:31 Info: [stats] 1437mb Virtual, 288mb Physical, 200mb Managed, 33 Threads, 257 FDs (217 REG, 13 DIR, 11 IPv4, 7 KQUEUE, 4 CHR, 3 PIPE, 1 systm, 1 unix)
06/04 22:23:35 Trace: [analysis] analysis completed in 11035ms for 223s of ALAC 96kHz 24bit 1ch audio. gain=1.35000228881836 peak=-0.398111939430237 noisestartms=0 noiseendms=239370 isdts=False for track 8885042 url=/Volumes/SeagateThunder/Music/iTunes/iTunes Media/Music/Sergei Rachmaninoff with The Philadelphia Orchestra/Piano Concerto No. 2 In C Minor/09 Concerto No. 2, In C Minor, Op. 18 - Third Movement_ Allegro Scherzando (Part 2) 1.m4a
06/04 22:23:35 Trace: [library] finished with 57 dirty tracks 6 dirty albums 3 dirty performers 54 dirty works 1 dirty performances 2 dirty creditroles 0 clumping tracks, 0 compute tracks, 0 deleted tracks, 1 tracks to (re)load, 0 tracks to retain, and 7 changed objects
06/04 22:23:35 Trace: [analysis] analyzing trackid=8884530 url=/Volumes/SeagateThunder/Music/iTunes/iTunes Media/Music/Sergei Rachmaninoff with The Philadelphia Orchestra/Piano Concerto No. 2 In C Minor/08 Concerto No. 2, In C Minor, Op. 18 - Third Movement_ Allegro Scherzando (Part 1) 1.m4a
06/04 22:23:46 Info: [stats] 1433mb Virtual, 288mb Physical, 201mb Managed, 29 Threads, 257 FDs (217 REG, 13 DIR, 11 IPv4, 7 KQUEUE, 4 CHR, 3 PIPE, 1 systm, 1 unix)

2

Hi @SenorPanda – thanks for the info and sorry for the trouble here. I’m going to be in touch via PM and we’ll get some more information.

3

Thanks for uploading the file!

We’ve tracked down the issue to a bug in our MPEG4 codec. It will be fixed in the next release.

4

Having the same problem here

Roon won’t load/boot

KnockKnock

5

Hey @KnockKnock – I sent you a PM so we can figure out what’s going on.

If you added some AIFF files recently this might be the same issue as @SenorPanda, but we’ll need some more information to know for sure.

1 Like
6

Hi Mike

No new files added since yesterday, when all was happy and good ;=)

And I dont know where to find the PM messages???

Best RegardsKnockKnock :smile:

7

Thanks! I love the interface and want to use it more consistently.

8

@KnockKnock - you will find them here.