Roon container on QNAP NAS can't access music after update (ref#BKBC77)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· After update I built the roon container on my qnas nas. But I can not get access to my music database or music. Roon is running but lost a lot of music

Tell us about your home network

· Orbi and one switch. This is good

2

Please share your Docker Compose file and a screenshot of Roon settings → Storage.

3

Hello @major_houston_jr,

Thank you for reaching out. As mjw requested, please share:

  1. Your Docker Compose file (specifically the volumes: section)
  2. A screenshot of Roon Settings → Storage
This will allow us to verify that the container paths are correctly mapped to your music and database folders on the NAS.
4

If might be helpful to share a screenshot of your volumes and top-level folders on the NAS as well. Particularly the correct second folder path, responsible for sharing the music library with the container, might vary from machine to machine. Knowing the names of your top-level folders, might make it easier to suggest correct paths (for example, many QNAPs by default use a folder named /Multimedia instead of /Music)

5

Hello @major_houston_jr,

Just checking in on this. Are you able to send over your Docker Compose file, especially the volumes section, along with a screenshot of Roon Settings > Storage? Those details should let us confirm the container paths are mapped correctly to your music and database folders on the NAS. Thanks, and let us know if you have any questions.

6

We’re going to allow this thread to close due to inactivity, but please reach out here if you require additional assistance and we’ll promptly reopen the case. Thank you!