Hey @Mike_Litwicki,
This is likely the cause of your issue. Here is more information on Roon with Time Machine:
https://help.roonlabs.com/portal/en/kb/articles/backup#Other_backup_applications:~:text=Because%20the%20Roon,live"%20Roon%20database.
If you remove the Lacie drive from Roon, or disable Time Machine, does the same issue occur? Please disable, and reboot your Core.
Thanks!
I did finally find the Logs it won’t let me copy and paste it says they are unauthorized. I will get them to you. When I took the time machine out
roon put them right back in I have now turned the time machine off but I am still having the same problems of music not loading. We may be on the right track though. The music files are in Untitled>Users>Mike as you said. The Logs are in the Computer >Library which is hidden.
09/09 19:04:39 Info: Starting Roon v2.0 (build 1303) production on macosx
09/09 19:04:39 Info: Local time is 9/9/2023 7:04:39 PM, UTC time is 9/10/2023 12:04:39 AM
09/09 19:04:39 Trace: [roondns] loaded 25 last-known-good entries
09/09 19:04:39 Debug: Attempting to load library: /System/Library/Frameworks/Foundation.framework/Foundation
09/09 19:04:39 Info: Library[/System/Library/Frameworks/Foundation.framework/Foundation] Loaded success => True
09/09 19:04:39 Debug: Attempting to load library: /System/Library/Frameworks/AppKit.framework/AppKit
09/09 19:04:39 Info: Library[/System/Library/Frameworks/AppKit.framework/AppKit] Loaded success => True
09/09 19:04:39 Debug: Attempting to load framework: /System/Library/Frameworks/Cocoa.framework
09/09 19:04:39 Info: Framework[/System/Library/Frameworks/Cocoa.framework] Loaded success => True
09/09 19:04:39 Debug: Attempting to load framework: /System/Library/Frameworks/OpenGL.framework
09/09 19:04:39 Info: Framework[/System/Library/Frameworks/OpenGL.framework] Loaded success => True
09/09 19:04:39 Trace: Switching display link to display 189000129
09/09 19:04:39 Trace: Checking if we are already running
09/09 19:04:39 Warn: get lock file path: /tmp/.rnsem502-roon
09/09 19:04:39 Info: GetLockFile, fd: 333
09/09 19:04:39 Warn: GetLockFile, res: 0
09/09 19:04:39 Trace: Nope, we are the only one running
09/09 19:04:39 Info: Is 64 bit? True
09/09 19:04:39 Info: Loading broo project: ui.broox
09/09 19:04:39 Debug: OpenGL Version: 4.1 INTEL-18.8.6
09/09 19:04:39 Debug: OpenGL Vendor: Intel Inc.
09/09 19:04:39 Debug: OpenGL Renderer: Intel Iris OpenGL Engine
09/09 19:04:39 Debug: OpenGL Shader Language: 4.10
09/09 19:04:39 Debug: OpenGL extension count: 45
09/09 19:04:39 Debug: OpenGL extension 0: GL_ARB_blend_func_extended
09/09 19:04:39 Debug: OpenGL extension 1: GL_ARB_draw_buffers_blend
09/09 19:04:39 Debug: OpenGL extension 2: GL_ARB_draw_indirect
09/09 19:04:39 Debug: OpenGL extension 3: GL_ARB_ES2_compatibility
09/09 19:04:39 Debug: OpenGL extension 4: GL_ARB_explicit_attrib_location
09/09 19:04:39 Debug: OpenGL extension 5: GL_ARB_gpu_shader_fp64
09/09 19:04:39 Debug: OpenGL extension 6: GL_ARB_gpu_shader5
09/09 19:04:39 Debug: OpenGL extension 7: GL_ARB_instanced_arrays
09/09 19:04:39 Debug: OpenGL extension 8: GL_ARB_internalformat_query
09/09 19:04:39 Debug: OpenGL extension 9: GL_ARB_occlusion_query2
09/09 19:04:39 Debug: OpenGL extension 10: GL_ARB_sample_shading
09/09 19:04:39 Debug: OpenGL extension 11: GL_ARB_sampler_objects
09/09 19:04:39 Debug: OpenGL extension 12: GL_ARB_separate_shader_objects
09/09 19:04:39 Debug: OpenGL extension 13: GL_ARB_shader_bit_encoding
09/09 19:04:39 Debug: OpenGL extension 14: GL_ARB_shader_subroutine
09/09 19:04:39 Debug: OpenGL extension 15: GL_ARB_shading_language_include
09/09 19:04:39 Debug: OpenGL extension 16: GL_ARB_tessellation_shader
09/09 19:04:39 Debug: OpenGL extension 17: GL_ARB_texture_buffer_object_rgb32
09/09 19:04:39 Debug: OpenGL extension 18: GL_ARB_texture_cube_map_array
09/09 19:04:39 Debug: OpenGL extension 19: GL_ARB_texture_gather
09/09 19:04:39 Debug: OpenGL extension 20: GL_ARB_texture_query_lod
09/09 19:04:39 Debug: OpenGL extension 21: GL_ARB_texture_rgb10_a2ui
09/09 19:04:39 Debug: OpenGL extension 22: GL_ARB_texture_storage
09/09 19:04:39 Debug: OpenGL extension 23: GL_ARB_texture_swizzle
09/09 19:04:39 Debug: OpenGL extension 24: GL_ARB_timer_query
09/09 19:04:39 Debug: OpenGL extension 25: GL_ARB_transform_feedback2
09/09 19:04:39 Debug: OpenGL extension 26: GL_ARB_transform_feedback3
09/09 19:04:39 Debug: OpenGL extension 27: GL_ARB_vertex_attrib_64bit
09/09 19:04:39 Debug: OpenGL extension 28: GL_ARB_vertex_type_2_10_10_10_rev
09/09 19:04:39 Debug: OpenGL extension 29: GL_ARB_viewport_array
09/09 19:04:39 Debug: OpenGL extension 30: GL_EXT_debug_label
09/09 19:04:39 Debug: OpenGL extension 31: GL_EXT_debug_marker
09/09 19:04:39 Debug: OpenGL extension 32: GL_EXT_framebuffer_multisample_blit_scaled
09/09 19:04:39 Debug: OpenGL extension 33: GL_EXT_texture_compression_s3tc
09/09 19:04:39 Debug: OpenGL extension 34: GL_EXT_texture_filter_anisotropic
09/09 19:04:39 Debug: OpenGL extension 35: GL_EXT_texture_sRGB_decode
09/09 19:04:39 Debug: OpenGL extension 36: GL_APPLE_client_storage
09/09 19:04:39 Debug: OpenGL extension 37: GL_APPLE_container_object_shareable
09/09 19:04:39 Debug: OpenGL extension 38: GL_APPLE_flush_render
09/09 19:04:39 Debug: OpenGL extension 39: GL_APPLE_object_purgeable
09/09 19:04:39 Debug: OpenGL extension 40: GL_APPLE_rgb_422
09/09 19:04:39 Debug: OpenGL extension 41: GL_APPLE_row_bytes
09/09 19:04:39 Debug: OpenGL extension 42: GL_APPLE_texture_range
09/09 19:04:39 Debug: OpenGL extension 43: GL_ATI_texture_mirror_once
09/09 19:04:39 Debug: OpenGL extension 44: GL_NV_texture_barrier
09/09 19:04:39 Debug: OpenGL maximum texture size: 16384
09/09 19:04:39 Debug: OpenGL maximum array texture layers: 2048
09/09 19:04:39 Debug: Framebuffer info : R8G8B8A8, color encoding: 0x2601, depth: 24, stencil: 0
09/09 19:04:39 Debug: Vertex highp int: range (-2^31 to 2^30), precision: 0 bits
09/09 19:04:39 Debug: Vertex mediump int: range (-2^31 to 2^30), precision: 0 bits
09/09 19:04:39 Debug: Vertex lowp int: range (-2^31 to 2^30), precision: 0 bits
09/09 19:04:39 Debug: Vertex highp float: range (-2^127 to 2^127), precision: 23 bits
09/09 19:04:39 Debug: Vertex mediump float: range (-2^127 to 2^127), precision: 23 bits
09/09 19:04:39 Debug: Vertex lowp float: range (-2^127 to 2^127), precision: 23 bits
09/09 19:04:39 Debug: Fragment highp int: range (-2^31 to 2^30), precision: 0 bits
09/09 19:04:39 Debug: Fragment mediump int: range (-2^31 to 2^30), precision: 0 bits
09/09 19:04:39 Debug: Fragment lowp int: range (-2^31 to 2^30), precision: 0 bits
09/09 19:04:39 Debug: Fragment highp float: range (-2^127 to 2^127), precision: 23 bits
09/09 19:04:39 Debug: Fragment mediump float: range (-2^127 to 2^127), precision: 23 bits
09/09 19:04:39 Debug: Fragment lowp float: range (-2^127 to 2^127), precision: 23 bits
09/09 19:04:39 Trace: [realtime] fetching time from NTP server
09/09 19:04:39 Debug: Maximum parallel texture loading jobs: 3
09/09 19:04:39 Trace: [ipaddresses] enumerating addresses
09/09 19:04:39 Debug: Maximum OpenGl texture size is 16384
09/09 19:04:39 Trace: [ipaddresses] FOUND lo0 127.0.0.1
09/09 19:04:39 Trace: [ipaddresses] SKIPPED gif0: no ipv4
09/09 19:04:39 Trace: [ipaddresses] SKIPPED stf0: no ipv4
09/09 19:04:39 Trace: [realtime] Got time from NTP: 9/10/2023 12:04:39 AM UTC (3903293079568ms)
09/09 19:04:39 Trace: [ipaddresses] SKIPPED en0: no ipv4
09/09 19:04:39 Trace: [ipaddresses] FOUND en1 192.168.0.174
09/09 19:04:39 Trace: [ipaddresses] SKIPPED en2: no ipv4
09/09 19:04:39 Trace: [ipaddresses] SKIPPED en3: no ipv4
09/09 19:04:39 Trace: [ipaddresses] SKIPPED bridge0: no ipv4
09/09 19:04:39 Trace: [ipaddresses] SKIPPED p2p0: no ipv4
09/09 19:04:39 Trace: [ipaddresses] SKIPPED awdl0: no ipv4
09/09 19:04:39 Trace: [ipaddresses] SKIPPED llw0: no ipv4
09/09 19:04:39 Trace: [ipaddresses] SKIPPED utun0: no ipv4
09/09 19:04:39 Trace: [ipaddresses] SKIPPED utun1: no ipv4
09/09 19:04:39 Trace: [ipaddresses] SKIPPED utun2: no ipv4
09/09 19:04:39 Trace: [realtime] Updated clock skew to 00:00:00.0069030 (6.903ms)
09/09 19:04:39 Debug: using FreeType v2.10.1
09/09 19:04:39 Trace: [broo/imagecache] loaded 0 cache entries from /Users/Mike/Library/Roon/Cache/brooimages_1/index.db, current: 512mb / 0mb
09/09 19:04:39 Warn: [orbit] init failed due to ArgumentOutOfRange_IndexCountBuffer Arg_ParamName_Name, bytes, reiniting
09/09 19:04:39 Trace: [brooengine] Loaded atlas list. 0ms
09/09 19:04:39 Trace: [brooengine] Window is running in scale 2
09/09 19:04:39 Trace: [brooengine] Using atlas scale 2
09/09 19:04:39 Debug: render area size initial value: 699x610
09/09 19:04:39 Info: Loaded broo project: ui.broox, atlas: ui
09/09 19:04:39 Info: Kicking off event loop
09/09 19:04:39 Info: Kicking off event loop
09/09 19:04:39 Info: [broker] starting baa7f176-8564-4100-8c66-f70177498342
09/09 19:04:39 Debug: ui running on thread 1
09/09 19:04:39 Info: Kicking off main
09/09 19:04:39 Info: Creating root
09/09 19:04:39 Trace: [httpcache] loaded 2 cache entries from /Users/Mike/Library/Roon/Cache/httpcache_2.db, current: 0mb / 128mb
09/09 19:04:39 Debug: [brooengine Loaded atlas texture ui_atlas@2x-1.png in 336ms
09/09 19:04:39 Trace: [brooengine] Loaded atlas. 349ms (336ms across all threads)
09/09 19:04:40 Info: [broker/locations] adding storage location: Internet:Name=Internet Media:Id=e268f098-04c4-4e65-af3f-38ba3c3fcecb
09/09 19:04:40 Info: [broker/locations] media availability: Internet:Name=Internet Media:Id=e268f098-04c4-4e65-af3f-38ba3c3fcecb is online
09/09 19:04:40 Info: [broker/locations] adding storage location: MetadataService:Name=Metadata Service:Id=13769258-b70b-4243-b1d6-bd46e8257ba8
09/09 19:04:40 Info: [broker/locations] media availability: MetadataService:Name=Metadata Service:Id=13769258-b70b-4243-b1d6-bd46e8257ba8 is online
09/09 19:04:40 Info: [broker/locations] adding storage location: Offline:Name=Offline:Id=f1e4b43f-f643-47ba-b875-fd93b32a6006
09/09 19:04:40 Debug: [broker/locations/migration] start, propname: loc_3ba5487c67f546c0bf0ad053d37c38c1
09/09 19:04:40 Debug: [broker/locations] Migrating UUID based storage location, id: loc_3ba5487c67f546c0bf0ad053d37c38c1, version: 2
09/09 19:04:40 Debug: [broker/locations/migration] start, propname: loc_29bdcae6b5fdd66627bfa1f6afceabac
09/09 19:04:40 Debug: [broker/locations] Migrating UUID based storage location, id: loc_29bdcae6b5fdd66627bfa1f6afceabac, version: 2
09/09 19:04:40 Debug: [broker/locations/migration] start, propname: loc_14fc4112682d42a59fe7f5cc6adca73c
09/09 19:04:40 Debug: [broker/locations] Migrating UUID based storage location, id: loc_14fc4112682d42a59fe7f5cc6adca73c, version: 2
09/09 19:04:40 Trace: [storage] [directory] directorystorage init, location(/Users/Mike/Music, dirwatcher is available: True)
09/09 19:04:40 Trace: [storage] [directory] init just before reorg delete thread, path: /Users/Mike/Music
09/09 19:04:40 Info: [broker/locations] storage location backend created and attached (DefaultMusicFolder:Name=Music Folder:Id=29bdcae6-b5fd-d666-27bf-a1f6afceabac)
09/09 19:04:40 Trace: [storage] [directory] temp directory cleared, path: /Users/Mike/Music/.tmp
09/09 19:04:40 Info: [broker/locations] adding storage location: DefaultMusicFolder:Name=Music Folder:Id=29bdcae6-b5fd-d666-27bf-a1f6afceabac
09/09 19:04:40 Info: [broker/locations] media availability: DefaultMusicFolder:Name=Music Folder:Id=29bdcae6-b5fd-d666-27bf-a1f6afceabac is online
09/09 19:04:40 Info: [broker/locations/directorystoragelocation] initializing FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike, drive availability is: False
09/09 19:04:40 Info: [broker/locations/directorystoragelocation] drive is not available so disposing resources (if they exist): FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike
09/09 19:04:40 Info: [broker/locations] storage location backend (Folder:Name=:Location=FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike:Id=3ba5487c-67f5-46c0-bf0a-d053d37c38c1) offline reason changed to: DriveNotReady
09/09 19:04:40 Info: [broker/locations/directorystoragelocation] we'd like to keep this volume mounted: mounted:/
09/09 19:04:40 Info: [broker/locations] created enabled location, FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike
09/09 19:04:40 Info: [broker/locations] adding storage location: Folder:Name=:Location=FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike:Id=3ba5487c-67f5-46c0-bf0a-d053d37c38c1
09/09 19:04:40 Info: [broker/locations/directorystoragelocation] initializing FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music, drive availability is: False
09/09 19:04:40 Info: [broker/locations/directorystoragelocation] drive is not available so disposing resources (if they exist): FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music
09/09 19:04:40 Info: [broker/locations] storage location backend (Folder:Name=:Location=FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music:Id=14fc4112-682d-42a5-9fe7-f5cc6adca73c) offline reason changed to: DriveNotReady
09/09 19:04:40 Info: [broker/locations/directorystoragelocation] we'd like to keep this volume mounted: mounted:/
09/09 19:04:40 Info: [broker/locations] created enabled location, FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music
09/09 19:04:40 Info: [broker/locations] adding storage location: Folder:Name=:Location=FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music:Id=14fc4112-682d-42a5-9fe7-f5cc6adca73c
09/09 19:04:40 Info: [stats] 36180mb Virtual, 366mb Physical, 178mb Managed
09/09 19:04:40 Info: [remoting/distributedbroker] V2 Protocol Support is enabled
09/09 19:04:40 Info: [remoting/brokerserver] Enabling broker server (V2)
09/09 19:04:40 Info: [broker/httpserver] HTTP server listening on port 9300
09/09 19:04:40 Info: [broker/httpserver] HTTPS server listening on port 55000
09/09 19:04:40 Trace: [broker/backups] initializing
09/09 19:04:40 Info: [loadstatus] account loading is complete
09/09 19:04:40 Trace: [broker/accounts] Data updated. AccountStatus=NoAccountConfigured MachineStatus=NeedsAccount UserId=<none>
09/09 19:04:40 Trace: [broker/accounts] [heartbeat] now=9/10/2023 12:04:40 AM nextauthrefresh=9/9/2023 11:59:40 PM nextmachineallocate=1/1/0001 12:00:00 AM
09/09 19:04:40 Trace: [broker/accounts] doing auth refresh, next=9/9/2023 11:59:40 PM
09/09 19:04:40 Trace: [broker/accounts] doing machine allocate, next=9/10/2023 4:04:40 AM
09/09 19:04:40 Trace: [inetdiscovery] added device broker/baa7f176-8564-4100-8c66-f70177498342 in addr:__ADDR__
09/09 19:04:40 Info: [libraryapi] loaded first run time 3/22/2021 11:47:30 AM
09/09 19:04:40 Warn: AddTopLevel: win_apploading(5)
09/09 19:04:40 Trace: [devicedb] initializing
09/09 19:04:40 Info: [raatserver] [runner] Start or Connect...
09/09 19:04:40 Info: [raatserver] [runner] Start or Connect... /Volumes/Roon/Roon.app/Contents/MacOS/RAATServer
09/09 19:04:40 Info: ConnectOrStartAndWaitForExit RAATServer, path: /Volumes/Roon/Roon.app/Contents/MacOS/RAATServer
09/09 19:04:40 Info: [raatserver] [runner] Status: Started
09/09 19:04:40 Warn: [multicastreceiver] couldn't bind to iface 127.0.0.1:5350, message: Invalid argument
09/09 19:04:40 Warn: [multicastreceiver] couldn't bind to iface 192.168.0.174:5350, message: Invalid argument
09/09 19:04:40 Info: [roonapi] audioinput is supported
09/09 19:04:40 Trace: [broker/services] refreshing metadata URL bits
09/09 19:04:40 Info: [broker/services] using url override for metadata: https://metadataserver.roonlabs.net/md/
09/09 19:04:40 Info: [broker/services] using url override for identifier: https://identifier.roonlabs.net/identifier/
09/09 19:04:40 Info: [broker/services] using url override for imagecache: https://imagecache.roonlabs.net/im/
09/09 19:04:40 Info: [broker/services] using url override for swim: https://swim.roonlabs.net/
09/09 19:04:40 Info: [broker/services] using url override for metadataservice2: https://metadata.roonlabs.net/
09/09 19:04:40 Info: [broker/services] using url override for qobuzservice: https://qobuz.roonlabs.net/
09/09 19:04:40 Info: [broker/services] using url override for tidalservice: https://tidal.roonlabs.net/
09/09 19:04:40 Info: [broker/services] using url override for kkboxservice: https://kkbox.roonlabs.net/
09/09 19:04:40 Info: [broker/services] using url override for searchservice: https://search.roonlabs.net/
09/09 19:04:40 Info: [broker/services] using url override for discoverservice: https://discover.roonlabs.net/
09/09 19:04:40 Info: [broker/services] using url override for browseservice: https://discover.roonlabs.net/
09/09 19:04:40 Debug: initialize backend in 1590ms
09/09 19:04:41 Debug: ev_app_init: showing broker choosing window
09/09 19:04:41 Trace: [mobile] [remoteconnectivity] found new upnp device: Device={ DeviceType=urn:schemas-upnp-org:device:InternetGatewayDevice Version=1 FriendlyName=Archer AX3000 Manufacturer=TP-Link ModelName=Archer AX3000 UDN=uuid:e4c797e0-82ce-4f84-b56d-085d9d77c8cd Description=Archer AX3000 ModelNumber=1.0 ManufacturerUri=http://www.tp-link.com/ ModelUrl=http://www.tp-link.com/Device={ DeviceType=urn:schemas-upnp-org:device:WANDevice Version=1 FriendlyName=WANDevice Manufacturer=MiniUPnP ModelName=WAN Device UDN=uuid:e4c797e0-82ce-4f84-b56d-085d9d77c8cd Description=WAN Device ModelNumber=20200303 UPC=000000000000 ManufacturerUri=http://miniupnp.free.fr/ ModelUrl=http://miniupnp.free.fr/Device={ DeviceType=urn:schemas-upnp-org:device:WANConnectionDevice Version=1 FriendlyName=WANConnectionDevice Manufacturer=MiniUPnP ModelName=MiniUPnPd UDN=uuid:e4c797e0-82ce-4f84-b56d-085d9d77c8cd Description=MiniUPnP daemon ModelNumber=20200303 UPC=000000000000 ManufacturerUri=http://miniupnp.free.fr/ ModelUrl=http://miniupnp.free.fr/Service={ ServiceType=urn:schemas-upnp-org:service:WANIPConnection ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:WANIPConn1 ControlUri=http://192.168.0.1:1900/ctl/IPConn SCPDUri=http://192.168.0.1:1900/WANIPCn.xml } } Service={ ServiceType=urn:schemas-upnp-org:service:WANCommonInterfaceConfig ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:WANCommonIFC1 ControlUri=http://192.168.0.1:1900/ctl/CmnIfCfg SCPDUri=http://192.168.0.1:1900/WANCfg.xml } } Service={ ServiceType=urn:schemas-upnp-org:service:Layer3Forwarding ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:Layer3Forwarding1 ControlUri=http://192.168.0.1:1900/ctl/L3F SCPDUri=http://192.168.0.1:1900/L3F.xml } }
09/09 19:04:41 Warn: AddTopLevel: win_choosebroker(23)
09/09 19:04:41 Trace: [mobile] [remoteconnectivity] Port Verification started due to: found UPnP WANConnectiondevice, not testing port opening because mobile module init has not finished
09/09 19:04:41 Debug: app_init completed
09/09 19:04:41 Debug: trigger: appinitwasnotrun
09/09 19:04:41 Debug: trigger: do nothing
09/09 19:04:41 Warn: [ui/slowness] widget win_choosebroker(23) > stackpanel(25) > vpanel(26) took 261ms to OnMeasure
09/09 19:04:41 Warn: [ui/slowness] widget win_choosebroker(23) > stackpanel(25) took 271ms to OnMeasure
09/09 19:04:41 Warn: [ui/slowness] widget win_choosebroker(23) took 279ms to OnMeasure
09/09 19:04:41 Debug: Created new font texture with id: 2
09/09 19:04:41 Info: Using FTMSI-B Cache
09/09 19:04:41 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /
09/09 19:04:41 Trace: windowDidChangeScreen: <BrooWindow: 0x7f83ec735530>
09/09 19:04:41 Trace: Switching display link to display 189000129
09/09 19:04:41 Debug: [broker/filebrowser] getpartitioninfo 1 command: /usr/sbin/diskutil, args: info -plist '/'
09/09 19:04:41 Debug: render area size changed value: 1024x740
09/09 19:04:41 Info: [broker/messaging] initializing
09/09 19:04:41 Info: [broker/dropbox] no account configured
09/09 19:04:41 Info: [metadata] initializing
09/09 19:04:41 Info: [remoting] loaded protocol hash 23492bf4f71d53e171cd759ea27056888f809c90 from /Volumes/Roon/Roon.app/Contents/MonoBundle/.xamarin/osx-x64/Roon.Broker.Api.Remote.dll
09/09 19:04:41 Trace: [remoting/distributedbroker] Enabling remote broker tracking
09/09 19:04:41 Trace: [library] endmutation in 15ms
09/09 19:04:41 Info: [music] first pass through media thread is done
09/09 19:04:41 Info: [transport] initializing
09/09 19:04:41 Trace: [devicedb] refreshing, etag=W/"29e85b-18a6d04590d"
09/09 19:04:41 Trace: [broker/accounts] doing auth refresh in EnsureAuthReady, next=9/10/2023 1:04:41 AM
09/09 19:04:41 Trace: [devicedb] builtin device db found at /Volumes/Roon/Roon.app/Contents/Resources/devicedb-prod.zip
09/09 19:04:41 Warn: [auth] EnsureAuthReady failed: Result[Status=NotLoggedIn]
09/09 19:04:41 Trace: [devicedb] loading device db at /Users/Mike/Library/Roon/Cache/devicedb-prod.zip
09/09 19:04:41 Trace: [geoip] GET https://geoip.roonlabs.net/geoip/1/lookup
09/09 19:04:41 Info: [loadstatus] IsLocalLibraryLoading True => False
09/09 19:04:42 Trace: [roonbridge] [sood] Refreshing device list
09/09 19:04:42 Debug: [broker/filebrowser] getpartitioninfo 2 command: /usr/sbin/diskutil, args: info -plist '/dev/disk2'
09/09 19:04:42 Trace: [volumewatcher] ev_VolumeChanged DidMount: /
09/09 19:04:42 Trace: [volumewatcher] ev_VolumeChanged DidMount: /dev
09/09 19:04:42 Trace: [volumewatcher] ev_VolumeChanged DidMount: /System/Volumes/VM
09/09 19:04:42 Trace: [volumewatcher] ev_VolumeChanged DidMount: /System/Volumes/Preboot
09/09 19:04:42 Trace: [volumewatcher] ev_VolumeChanged DidMount: /System/Volumes/Update
09/09 19:04:42 Trace: [volumewatcher] ev_VolumeChanged DidMount: /System/Volumes/Data
09/09 19:04:42 Trace: [volumewatcher] ev_VolumeChanged DidMount: /System/Volumes/Data/home
09/09 19:04:42 Trace: [volumewatcher] ev_VolumeChanged DidMount: /Volumes/Roon
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /dev
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /System/Volumes/VM
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /System/Volumes/Preboot
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /System/Volumes/Update
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /System/Volumes/Data
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /System/Volumes/Data/home
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /Volumes/Roon
09/09 19:04:42 Debug: [broker/filebrowser] getpartitioninfo 1 command: /usr/sbin/diskutil, args: info -plist '/'
09/09 19:04:42 Debug: [broker/filebrowser] getpartitioninfo 1 command: /usr/sbin/diskutil, args: info -plist 'Roon'
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] loading from mount, and volume exists already with UUID "mounted:/". updating values /: |Untitled|AppleAPFSMedia => /|Untitled|AppleAPFSMedia
09/09 19:04:42 Info: [broker/filebrowser/volumeattached] Volume's availability changed: True
09/09 19:04:42 Debug: [broker/filebrowser/drive] availability on drive's volume changed: True: VolumeAttached[id:mounted:/,title: Untitled,subtitle:AppleAPFSMedia,mountdir:/]
09/09 19:04:42 Info: [broker/locations/directorystoragelocation] drive availabilitychanged: True, FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike (it was False)
09/09 19:04:42 Info: [broker/locations/directorystoragelocation] drive is available checking to referencing fs provider and setting up dirwatcher: FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike
09/09 19:04:42 Debug: [broker/locations/directorystoragelocation] drive path lookup took 6ms: FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike
09/09 19:04:42 Debug: [broker/locations/directorystoragelocation] dirwatcher init took 0ms: FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike
09/09 19:04:42 Info: [broker/locations/directorystoragelocation] attaching backend: FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike
09/09 19:04:42 Trace: [storage] [directory] directorystorage init, location(/Users/Mike, dirwatcher is available: True)
09/09 19:04:42 Trace: [storage] [directory] init just before reorg delete thread, path: /Users/Mike
09/09 19:04:42 Trace: [storage] [directory] temp directory cleared, path: /Users/Mike/.tmp
09/09 19:04:42 Info: [broker/locations] storage location backend created and attached (Folder:Name=:Location=FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike:Id=3ba5487c-67f5-46c0-bf0a-d053d37c38c1)
09/09 19:04:42 Info: [broker/locations] media availability: Folder:Name=:Location=FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike:Id=3ba5487c-67f5-46c0-bf0a-d053d37c38c1 is online
09/09 19:04:42 Info: [broker/locations/directorystoragelocation] drive availabilitychanged: True, FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music (it was False)
09/09 19:04:42 Info: [broker/locations/directorystoragelocation] drive is available checking to referencing fs provider and setting up dirwatcher: FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music
09/09 19:04:42 Debug: [broker/locations/directorystoragelocation] drive path lookup took 0ms: FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music
09/09 19:04:42 Debug: [broker/locations/directorystoragelocation] dirwatcher init took 2ms: FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music
09/09 19:04:42 Info: [broker/locations/directorystoragelocation] attaching backend: FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music
09/09 19:04:42 Trace: [storage] [directory] directorystorage init, location(/Users/Mike/Music/Music/Music, dirwatcher is available: True)
09/09 19:04:42 Trace: [storage] [directory] init just before reorg delete thread, path: /Users/Mike/Music/Music/Music
09/09 19:04:42 Trace: [storage] [directory] temp directory cleared, path: /Users/Mike/Music/Music/Music/.tmp
09/09 19:04:42 Info: [broker/locations] storage location backend created and attached (Folder:Name=:Location=FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music:Id=14fc4112-682d-42a5-9fe7-f5cc6adca73c)
09/09 19:04:42 Info: [broker/locations] media availability: Folder:Name=:Location=FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music:Id=14fc4112-682d-42a5-9fe7-f5cc6adca73c is online
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /dev
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /System/Volumes/VM
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /System/Volumes/Preboot
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /System/Volumes/Update
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /System/Volumes/Data
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /System/Volumes/Data/home
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at /Volumes/Roon
09/09 19:04:42 Debug: [broker/filebrowser] getpartitioninfo 1 command: /usr/sbin/diskutil, args: info -plist 'Roon'
09/09 19:04:42 Debug: [easyhttp] [3] GET to https://api.roonlabs.net/devicedb/1/devicedb-prod.zip returned after 553 ms, status code: 304, request body size: 0 B
09/09 19:04:42 Debug: [easyhttp] [1] POST to https://api.roonlabs.net/discovery/1/query returned after 597 ms, status code: 200, request body size: 140 B
09/09 19:04:42 Debug: [broker/filebrowser] getpartitioninfo 2 command: /usr/sbin/diskutil, args: info -plist '/dev/disk2'
09/09 19:04:42 Debug: [easyhttp] [4] POST to https://api.roonlabs.net/discovery/1/query returned after 489 ms, status code: 200, request body size: 74 B
09/09 19:04:42 Debug: [broker/filebrowser/volumeattached] loading from mount, and volume exists already with UUID "mounted:/". updating values /: /|Untitled|AppleAPFSMedia => /|Untitled|AppleAPFSMedia
09/09 19:04:42 Info: [broker/filebrowser/volumeattached] Volume's availability changed: True
09/09 19:04:42 Debug: [broker/filebrowser/drive] availability on drive's volume changed: True: VolumeAttached[id:mounted:/,title: Untitled,subtitle:AppleAPFSMedia,mountdir:/]
09/09 19:04:42 Info: [broker/locations/directorystoragelocation] drive availabilitychanged: True, FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike (it was True)
09/09 19:04:42 Info: [broker/locations/directorystoragelocation] drive availabilitychanged: True, FileBrowser.Entry: Untitled, AppleAPFSMedia : /Users/Mike/Music/Music/Music (it was True)
09/09 19:04:42 Trace: [broker/httpserver] https port changed. Kicking off discovery cycle
09/09 19:04:42 Trace: [devicedb] loaded 159 vendors, 984 products from devicedb with timestamp 9/7/2023 12:21:54 AM
09/09 19:04:42 Trace: [devicedb] valid cached device db found at /Users/Mike/Library/Roon/Cache/devicedb-prod.zip
09/09 19:04:42 Info: [loadstatus] IsTransportLoading True => False
09/09 19:04:42 Info: [loadstatus] IsStartup True => False
09/09 19:04:42 Info: [mobile] initializing
09/09 19:04:42 Info: [roonapi] initializing
09/09 19:04:42 Info: [roonapi] crestron is supported
09/09 19:04:42 Info: [roonapi] control4 is supported
09/09 19:04:42 Trace: [mobile] [remoteconnectivity] Port Verification started due to: initial check at init, not testing port opening because the broker is not loaded and ready. account status: NoAccountConfigured, machine status: NeedsAccount, load status: NotReady
09/09 19:04:42 Trace: [inetdiscovery] added service com.roonlabs.roon.api.tcp for device broker/baa7f176-8564-4100-8c66-f70177498342
09/09 19:04:42 Trace: [inetdiscovery] added service com.roonlabs.roon.api.http for device broker/baa7f176-8564-4100-8c66-f70177498342
09/09 19:04:42 Info: [roonapi] listening on port 9150
09/09 19:04:42 Trace: [mobile] [remoteconnectivity] Port Verification started due to: load status changed, not testing port opening because the broker is not loaded and ready. account status: NoAccountConfigured, machine status: NeedsAccount, load status: Ready
09/09 19:04:42 Trace: [devicedb] Not Modified. Nothing to do
09/09 19:04:42 Debug: [easyhttp] [2] GET to https://api.roonlabs.net/geoip/geoip/1/lookup returned after 902 ms, status code: 200, request body size: 0 B
09/09 19:04:42 Trace: [geoip] GOT {"country_iso":"US","state":"Texas","city":"Jasper","latitude":30.9202,"longitude":-93.99658,"postalcode":"75951","ip":"192.161.241.22","status":"Success","country":"United States of America","source":"ipify","state_iso":"TX","decimal_ip":"3231838486","ipaddress":"192.161.241.22"}
09/09 19:04:43 Debug: [easyhttp] [5] POST to https://api.roonlabs.net/roonmobile/1/cores/announce returned after 370 ms, status code: 401
09/09 19:04:47 Debug: ev_app_init: using local broker [is_essentials=0]
09/09 19:04:47 Info: [client/root] Broker changed null => hdmusics-Mac-mini-5 (Local Broker baa7f176-8564-4100-8c66-f70177498342)
09/09 19:04:47 Info: [client/root] Client is controlling the local broker
09/09 19:04:47 Debug: ev_app_init: showing login window
09/09 19:04:47 Warn: AddTopLevel: win_login(282)
09/09 19:04:48 Debug: trigger: appinitwasnotrun
09/09 19:04:48 Debug: trigger: do nothing
09/09 19:04:48 Debug: [easyhttp] [6] POST to https://api.roonlabs.net/discovery/1/register returned after 741 ms, status code: 200, request body size: 616 B
09/09 19:04:48 Trace: [inetdiscovery] registered 1 devices, 2 services
09/09 19:04:48 Debug: [broker/locations/directorystoragelocation] ev_subdirectory, path: /Users/Mike
09/09 19:04:51 Debug: [easyhttp] [7] GET to https://api.roonlabs.net/push-manager/1/connect returned after 314 ms, status code: 200, request body size: 0 B
09/09 19:04:51 Debug: [push2] push connector url received from push manager: ws://push-connector-v2-0.prd-roonlabs-1.prd.roonlabs.net/
09/09 19:04:51 Trace: [push2] connecting to push2 connector at ws://push-connector-v2-0.prd-roonlabs-1.prd.roonlabs.net/
09/09 19:04:51 Debug: launching sso login url: https://go.roonlabs.com/Roon/account-login?id=94af1bcf-b651-483d-a120-f6796033dde2&challenge=nKFzOEJuFeklF6pO3mQb7OUwnL8iEAPtxAbXB5qGgTA
09/09 19:04:51 Info: [client] opening web url https://go.roonlabs.com/Roon/account-login?id=94af1bcf-b651-483d-a120-f6796033dde2&challenge=nKFzOEJuFeklF6pO3mQb7OUwnL8iEAPtxAbXB5qGgTA
09/09 19:04:52 Trace: [push2] connected to push2 connector at ws://push-
Hi @Mike_Litwicki,
Thanks for sharing the above. As a good next step, I’d like to explore your DNS settings within your router:
If you head into your router settings, what is your current DNS server set to?
If possible, can you please test out updating the DNS to either Google (8.8.8.8) or Cloudflare (1.1.1.1) and let me know if your issue persists?
Here is more info on accessing your router settings for a TP link device:
How do I log into the web-based Utility (Management Page) of TP-Link wireless router?.
Thanks Mike!
DNS updated, backup turned off and there is no change. It just keeps circling wanting a new file folder then saying it already exists. No music will load and no audio is found
Please is there anyone who can help? Are there any u-tube videos that can help people solve these problems?
Hi @Mike_Litwicki,
You have my apologies here as your issue seemed to have slip through the cracks on our end!
Following up here, I’m not able to review a fresh diagnostic report from your Mac device, if you could please bring it online and open Roon, that would be helpful.
As the next thing to test, can you please test out the below:
Once you have a completely fresh version of Roon running, still with no connection to your external drives or TimeMachine, attempt to drag and drop the few albums on your desktop, and share with me the date and time of when you do this.
I’ll be await your response, thanks Mike. 
10/3/23 at 9:44 AM
It is just Spinning after a while it will crash
Click Reopen to open the application again. This report will be sent automatically to Apple.
Comments
Problem Details and System Configuration
Translated Report (Full Report Below)
Process:
Path:
versioniet
Code Type:
Parent Process:
User ID:
Date/Time:
Os version:
Report Version:
Anonymous QUID:
Roon 157241
/Volumes/VOLUME/Roon.app/Contents/Mac0S/Roon
COM. roon. Roon
1.0 (1.0)
X86-64 (Native)
launcho 111
502
2023-10-03 13:37:58.5678 -0500
macOs 12.6.8 (21G725)
12
69BE791C-5103-C47C-6AF8-901FCD8E5689
Time Awake Since Boot: 340000 seconds
System Integrity Protection: enabled
Crashed Thread:
Exception Type:
Exception Codes:
Excention Note:
Hide Details
Click Reopen to open the application again. This report will be sent automatically to Apple.
Comments
Problem Details and System Configuration
Translated Report (Full Report Below)
Process:
Path:
versioniet
Code Type:
Parent Process:
User ID:
Date/Time:
Os version:
Report Version:
Anonymous QUID:
Roon 157241
/Volumes/VOLUME/Roon.app/Contents/Mac0S/Roon
COM. roon. Roon
1.0 (1.0)
X86-64 (Native)
launcho 111
502
2023-10-03 13:37:58.5678 -0500
macOs 12.6.8 (21G725)
12
69BE791C-5103-C47C-6AF8-901FCD8E5689
Time Awake Since Boot: 340000 seconds
System Integrity Protection: enabled
Crashed Thread:
Exception Type:
Exception Codes:
Excention Note:
Hide Details
48 -NET ThreadPool Worker
EXC_CRASH (SIGABRT)
0x0000000000000000, 0x0000000000000000
EXC CORPSE NOTIFY48 -NET ThreadPool Worker
EXC_CRASH (SIGABRT)
0x0000000000000000, 0x0000000000000000
EXC CORPSE NOTIFY
Don’t know if this will help
Mike
Hey @Mike_Litwicki,
Can you confirm you followed the steps I’ve outlined in my prior response? It appears that your Roon database does not appear to be refreshed. Perhaps you may have loaded an existing backup prior to testing?
Let me know - and here are the steps again in case you need to revisit:
Thanks!
I just did it again I have lost count how many times previously I have searched the entire Mac and renamed every file. All external drives are disconnected and the same result, every time it looks as if the new download is pulling in the old information and creating the same error.
Hi @Mike_Litwicki,
Unfortunately, I’m still unable to review a diagnostic report from your core device as it doesn’t appear to be online or active. Another set of manual logs would be helpful, please use the directions found here and send over a set of logs to our File Uploader.
Another thing to test - installing Roon Server on your Mac Mini rather than the All-In-One version of Roon. With Roon Server, it’s headless so you wouldn’t be able to navigate around Roon on the device, but you could use your mobile device as a remote to navigate. Even temporarily, this would be good to see if your issue persists. Steps to follow below:
Rename your Roon folder to RoonServer
Download RoonServer for macOS and copy it to your Applications folder
Launch Roon Server
I have left Roon running and have not done anything to it so it shouldn’t crash. You should be able to see it.
Mike
Thanks @Mike_Litwicki,
To confirm, are you able to play audio outside of Roon on the same Mac? With that, I’m seeing errors in relation to your ASIO MADIface USB device, but nothing specific to the system output of the Mac. Are you able to play audio from the system output?
When you plug your devices into the Mac, do they show up under Mac system settings>Audio MIDI settings
This trace above may relate to the share settings within the folder you’re attempting to load music from. Can you right-click the folder>get info and confirm the ‘Shared Folder’ box is checked off?
Yes it plays ITunes and UTube with no problem it has always played Roon without a problem it seems as if Roon just no longer sees the McIntosh system.
Under Audio MIDI Devices There is McIntosh-HD HS USB audio 0 ins/2 outs
And HDMI 0 ins / 2 Outs. (TV & Blu-Ray)
I turned File Sharing off in system Preferences but it has always been on I think that was for ITunes to connect with the IPhones.
When I changed from the TV to the Mac Roon has crashed again.
I will restart it, how long it will stay open before it crashes again I don’t know.
Thanks
Mike
Hi @Mike_Litwicki,
I would turn this on, as well as make sure the local library folders have the proper share settings applied to which I mentioned in my previous reply.
Can you play audio from Roon out of the system output of the Mac (you’ll need headphones to complete this since you’re using a Mac Mini,) not your DAC or any attached devices?
I have also seen other users find success with doing a fresh mac OS install on their devices with disappearing DACs - as something else to consider testing.
There is nothing in Roon to play
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