Roon Core Connection Lost

[juan_andres_roig_tur]

Core Machine (Operating system/System info/Roon build number)

Roon Server App for Qnap TS-451+

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

All wired

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Sonos Connect and Linn Akurate, manege with pc or android device.

Description Of Issue

I have to connect to Roon Core every time i want to use the application, whether i open the pc application or from the android device.
I have to select the Roon Core, enter the info account, and unathorized the Roon Core to acces at same Roon Core… It’s really annoying to have to do the whole process every time, how do i/you solve it?

Note regarding translation: in the window where you enter the info account the botton to start free account has a wrong word in spanish, “comensar” is wrong, it’s “comenzar” with Z

Thanks

[Scotav]

Hi, have you tried updating the QNAP App as there is a known issue with it? Please see link below, it needs to be installed manually in the QNAP App Centre.

Fix for recurring authorization prompt

I have put updates for the QNAP and Asustor NAS (which have been sent to QNAP App Center / Asustor App Central) on the roononnas.org website, for manual installation as long as they are not officially published. It should fix the recurring authorization prompt after NAS reboot, introduced in Roon Server build 571. Update: Roon Server for ASUSTOR has been published to the ASUSTOR App Central.

Hope this helps.

[juan_andres_roig_tur]

Thanks, i didn’t see this post.
I updated Roon Core manually, and using the android device it seems work properly, we will see when the Nas reboot

[Scotav]

Good to hear, hopefully it’s resolved your problems.