Roon Core Crashing Regularly on OSX Ventura 13.2 [Ticket In]

Looks similar but that is from September…mine just started doing this a week or so ago. It was one before that.

Another strange occurrence is when I restarted Roon on the player, the Core was gone. I went to the computer with the core and got this


Screenshot 2023-03-14 at 9.35.00 AM

But when I logged on again…everything was once again running fine.

(until tonight)

This issue in the other thread has been going on for a long time, is not fixed yet, and seems to affect only some people and machines, so it’s possible that it didn’t affect you in the past and now does. Which would be particularly interesting to investigate what changed. I think Roon has had problems reproducing the issue and hence pinning it down

Also interesting is one Mac is an M1 (mini) and the other is an Intel (iMac) - and both crashed.

Wayward pointer somewhere?

Just did the most recent Roon update and the core crashed


Translated Report (Full Report Below)

Process: Roon [26260]
Path: /Applications/Roon.app/Contents/MacOS/Roon
Identifier: com.roon.Roon
Version: 1.0 (1.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-03-15 15:53:26.3163 -0400
OS Version: macOS 13.2.1 (22D68)
Report Version: 12
Anonymous UUID: 31E986A6-4FC6-6239-0D87-A4CAE317831E

Time Awake Since Boot: 1200000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x1a3076868 __pthread_kill + 8
1 libsystem_pthread.dylib 0x1a30adcec pthread_kill + 288
2 libsystem_c.dylib 0x1a2fe62c8 abort + 180
3 libcoreclr.dylib 0x1042ada90 PROCAbort + 60
4 libcoreclr.dylib 0x1042ad9a0 PROCEndProcess(void*, unsigned int, int) + 396
5 libcoreclr.dylib 0x1044d922c UnwindManagedExceptionPass1(PAL_SEHException&, _CONTEXT*) + 992
6 libcoreclr.dylib 0x1044d9274 DispatchManagedException(PAL_SEHException&, bool) + 68
7 libcoreclr.dylib 0x10443ab54 IL_Throw(Object*) + 528
8 ???

Same here. Roon Core iMac @ Intel on Catalina and crash 2-4 times per month. MBA @ M1 and Core/Remote/Bridge also one per week comm: Roon not response, must relaunch software.

With 1.6 and 1.7 if im not wrong Roon was rock stable. With 1.8 sometimes crash, after 2.x crash as hell (end-ponts also lost connection with Core!). Unstable. No fun, no good, I want stable soft!

Just did the latest update and the remote iMac player updated successfully, but the core crashed.


Translated Report (Full Report Below)

Process: Roon [63017]
Path: /Applications/Roon.app/Contents/MacOS/Roon
Identifier: com.roon.Roon
Version: 1.0 (1.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-03-21 08:31:58.1198 -0400
OS Version: macOS 13.2.1 (22D68)
Report Version: 12
Anonymous UUID: 31E986A6-4FC6-6239-0D87-A4CAE317831E

Time Awake Since Boot: 1700000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x1a3076868 __pthread_kill + 8
1 libsystem_pthread.dylib 0x1a30adcec pthread_kill + 288
2 libsystem_c.dylib 0x1a2fe62c8 abort + 180
3 libcoreclr.dylib 0x102181a90 PROCAbort + 60
4 libcoreclr.dylib 0x1021819a0 PROCEndProcess(void*, unsigned int, int) + 396
5 libcoreclr.dylib 0x1023ad22c UnwindManagedExceptionPass1(PAL_SEHException&, _CONTEXT*) + 992
6 libcoreclr.dylib 0x1023ad274 DispatchManagedException(PAL_SEHException&, bool) + 68
7 libcoreclr.dylib 0x10230eb54 IL_Throw(Object*) + 528
8 ??? 0x282172cc0 ???
9 ??? 0x282172b90 ???

Hi @Dennis_in_FL,

The Roon team is actively investigating this issue and has a ticket with development. Please see the staff post above in yellow here. I’ve merged your reports into the main tracking thread. Thank you for your patience and we’ll post an update here as soon as we have additional workarounds or a timeline to resolution.

1 Like

FYI I’ve had zero crashes for some time now.

I’m wondering if Ventura 13.2.1 fixed it? Not sure when that came out but when 13.2 came out, I lost functioning of my Pioneer Blu Ray Drive but not my Apple DVD drive. My Apple Laptop still had 13.1 and the Pioneer worked fine on it.

Then, 13.2.1 came out and all the drives worked again.

I don’t have the date of 13.2.1

2 Likes

13.2.1 was released February 13 and I guess rolled out over some time after that

Yep, I see above that Douglas_Stearns had crashes after 13.2.1

Still crashing.

Thanks for the update @Douglas_Stearns, we’re still actively investigating and will pull an automated diagnostics report from your Core.

I started crashing again.


Translated Report (Full Report Below)

Process: Roon [96786]
Path: /Applications/Roon.app/Contents/MacOS/Roon
Identifier: com.roon.Roon
Version: 1.0 (1.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-03-31 09:47:33.8168 -0400
OS Version: macOS 13.2.1 (22D68)
Report Version: 12
Anonymous UUID: 31E986A6-4FC6-6239-0D87-A4CAE317831E

Time Awake Since Boot: 2600000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x1a3076868 __pthread_kill + 8
1 libsystem_pthread.dylib 0x1a30adcec pthread_kill + 288
2 libsystem_c.dylib 0x1a2fe62c8 abort + 180
3 libcoreclr.dylib 0x10664da90 PROCAbort + 60
4 libcoreclr.dylib 0x10664d9a0 PROCEndProcess(void*, unsigned int, int) + 396
5 libcoreclr.dylib 0x10687922c UnwindManagedExceptionPass1(PAL_SEHException&, _CONTEXT*) + 992
6 libcoreclr.dylib 0x106879274 DispatchManagedException(PAL_SEHException&, bool) + 68
7 libcoreclr.dylib 0x1067dab54 IL_Throw(Object*) + 528
8 ??? 0x28211eb60 ???
9 ??? 0x28211ea30 ???
10 ??? 0x28210

New user and on 14 day trial and despite looking forward to the experience however, lack of stability is making me reluctant to continue past the 14 day trial. Having exactly the same issues running core on M1 Mac Mini with Ventura 13.3.1. Constantly crashing and therefore loosing a connection with any of my other devices I am trying to run Roon app on (ipad, iphone and macbook). Hoping situation is resolved soon (before my trial ends).

Last crash report:
Date/Time: 2023-04-12 21:21:27.596 +0100
End time: 2023-04-12 21:21:54.441 +0100
OS Version: macOS 13.3.1 (Build 22E261)
Architecture: arm64e
Report Version: 40
Incident Identifier: 58A664C0-0778-4FD8-8B3A-1669603E6DF4

Data Source: Stackshots
Shared Cache: EBDDD61C-5DCF-399C-A88B-759EDF197103 slid base address 0x190420000, slide 0x10420000 (System Primary)
Shared Cache: 8925009A-49CC-3DF3-81AB-2CE7614F8C8E slid base address 0x1d2ac4000, slide 0x52ac4000 (DriverKit)
Shared Cache: C4FF191C-1311-3AB3-945E-DBC71BF39DE7 slid base address 0x7ff804f00000, slide 0x4f00000 (Rosetta)

Command: Roon
Path: /Applications/Roon.app/Contents/MacOS/Roon
Identifier: com.roon.Roon
Version: 1.0 (1.0)
Team ID: WU8DGC424P
Is First Party: No
Architecture: arm64
Parent: launchd [1]
PID: 48116
Time Since Fork: 1732s

Event: hang
Duration: 26.85s
Duration Sampled: 4.30s (process was unresponsive for 23 seconds before sampling)
Steps: 43 (100ms sampling interval)

Hardware model: Macmini9,1
Active cpus: 8
HW page size: 16384
VM page size: 16384

Time Since Boot: 372631s
Time Awake Since Boot: 371012s
Time Since Wake: 6344s

Fan speed: 1696 rpm
Total CPU Time: 4.263s (8.3G cycles, 9.2G instructions, 0.91c/i)
Advisory levels: Battery → 2, User → 2, ThermalPressure → 0, Combined → 2
Free disk space: 41.17 GB/228.27 GB, low space threshold 3072 MB
Vnodes Available: 77.94% (196738/252416)

Preferred User Language: en-GB
Country Code: GB
Keyboards: British-PC, British
OS Cryptex File Extents: 4495


Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting

Connor - when do you expect the .NET Thread Worker crash to be fixed by Roon? This seems to have been an issue for months now. I really dont understand why its taking so long to fix this. Too many subscribers have been suffering these frequent crashes on Macs caused by this known issue. Thanks

What is the solution to this problem? I’ve been observing this thread for sometime but have not posted my own experience with Roon Core crashing on Ventura 13.4.1. The crash occurs now and then, the latest today.

I have Roon Core 2 (build 1277). I don’t want to install Roon Server as I do use the interface on my iMac.

If you don’t use the interface, then Roon Server rather than Roon (with GUI) would be a better option. Roon Server is the core element.

Martin,

Hence the problem!! I use the interface on my Mac frequently. Roon Core’s problem on Ventura is still not fixed. I believe many are still waiting on this. Is there any hint Roon or Apple are closing in on the problem and providing a solution? Thanks.

Stephen

1 Like

Do don’t mind me, I read your post as “I don’t use …”

Since I’m a community use like you, I have no visibility of any progress fixing these issues.

As me mentioned in the post linked below, Roon will update here when there’s news. In the meantime, I’d try the workaround.

Hello Martin,

I don’t mean to lump anything on you! I know you’re another user like myself.

The reply you attached was in March. It’s the end of June and there’s no news yet of a fix from Roon. I’m hoping someone from Roon will notice the activity on this thread and provide us users and update.

Stephen