Roon Core is connected but roon application is logging in

[ungoo_hwang3 (ungoo hwang)]

Roon Core Machine

Recently I purchased this mini PC: https://www.amazon.com/dp/B09WK9MWD9

Mini PC Fanless, Intel Core i7 10510U (Up to 4.9GHZ),Windows 11 Pro/Linux, Slient Desktop Computer,16G DDR4 1TB NVME SSD, Metal Case, Dual Gigabit Ethernet

I installed Ubuntu 22.04 LTS on this Mini PC and then installed the roon server using these commands

cd ~
sudo apt update
sudo apt install ffmpeg cifs-utils curl --yes
curl -O https://download.roonlabs.net/builds/roonserver-installer-linuxx64.sh
chmod +x roonserver-installer-linuxx64.sh
sudo ./roonserver-installer-linuxx64.sh

Description of Issue

I can see roon is installed successfully and is visible on roon application.

But when I’m trying to login, it is not connecting and giving error

I’m not sure what is going wrong and how can i get rid of this issue. Please help.

Thank you

[benjamin]

Hey @ungoo_hwang3,

Ben with the support team here, thanks for writing in!

As a first step, can you confirm all your devices are on the same subnet within your local network? You can view this from your router settings and confirm all devices have the same 9 numbers, for example: 192.168.99.XXX

@ungoo_hwang3

But when I’m trying to login, it is not connecting and giving error

Can you also test out using a different internet browser during your login process?

I’ll be on standby for your reply, thanks!