It’s been weeks since Roonlabs has heard From their customers about the external disk issues after upgrading to Catalina. Roonlabs has exhibited how they go about supporting their customers during this issue.
Not only did they not alert all Mac users not to upgrade to Catalina, but they not once let their customers know the status of their progress on getting this fixed. Very poor customer service.
Other software works against Catalina so we all know this is doable.
I think we need to email Enno Vandermeer who is the ceo to see if he knows what’s going on and if this is how he wants to run his support staff