Hi @somchai_sittichaisri ----- Thank you for the follow up, and please, no apologies necessary 
Confirming that I have received both sets of logs and will be placing them in our queue to be evaluated by a member of our tech team. Once my report has been updated and passed back, I will be sure to update this thread with the team’s thoughts/findings.
Furthermore, if you haven’t already, please update Roon to the latest build and verify how things behave with the update in place.
-Eric