Roon Crash on MacOS

[Markus_Kaiser (Markus Leo Kaiser)]

Hy, I am Markus from Switzerland
I am having problems to start roon.
I just downloded the newest releas but it did not help
See her the report I get.
Hopfully you can solve this problem – thanks Markus Leo

[noris]

Hi @Markus_Kaiser ,

Thanks for reaching out. Are you able to access your Roon logs by using these instructions and upload a log set to the following link?

https://workdrive.zohoexternal.com/collection/8i5239cc05950ac07456889838d9319545a82/external

Also, can you please fill out the form below so that we can better understand your setup? Thank you!

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM)

Networking Gear & Setup Details

Your network gear (model of routers/switches) and if on WiFi/Ethernet

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!