Roon crashes on M1 Apple Macbook Air, Big Sur

Core Machine (Operating system/System info/Roon build number)

Macbook Air M1 / Big Sur 11.1

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Wifi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Nuc (Rock) connected thru ethernet

Description Of Issue

Roon crashes as soon as quote disappears. Strange, it worked fine with this new Mac Book Air, but now it doesn’t any more.

Hi @Andre_Koster,

Would you kindly use the directions found here and send us over a set of logs using a shared Dropbox link? Thanks!

Dylan, any progress on getting Roon working my MacBook Air (OS: Big Sur)?

FWIW, I just went from a 16" Macbook to a Macbook Air M1 with Big Sur… running Roon with no issues.

@dylan Any news on the M1/Big Sur issue? My Roon has now been dysfunctional for 2 weeks and its getting a bit frustrating. Can you guys fix it? Or should I look for other options?

best,

André

Hi @Andre_Koster,

Our team has been working to reproduce this on our end, but so far we have not been able to. We’ve received some logs from @RBM on this, but if you’re able to send some logs from your install as well that would definitely be helpful to getting to the bottom of this — The more data the better!

Would you kindly use the directions found here and send us over a set of logs using a shared Dropbox link ? Thanks!

this problem has been solved already with the help op @RBM

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