Roon crashes on startup. This occurred after Windows update

George_Abrahams · May 8, 2022, 5:52am

Roon Core Machine
NUC 7i5BNH running ROCK, Operating system: Version 1.0 (build 227) stable, server: Version 1.8 (build 936) stable

Networking Gear & Setup Details
Roon Core connected by ethernet

Connected Audio Devices
PS Audio DAC via Bridge II

Description of Issue
Roon on PC crashes on startup. Able to use control core machine using iPhone Roon App.

This occurred after Windows update. Rebooted, uninstalled Roon and reinstalled, disabled firewall as instructed here:

Did not know how to perform the next steps 4 and 5:

Uninstall and reinstall the graphics drivers directly from the manufacturer’s website

Don’t use Windows automatic driver updates for this — We’ve seen this cause issues in the past

Download .NET Framework and reinstall it

I have created logs and can provide.

George_Abrahams · May 8, 2022, 6:49am

Problem is resolved.

Update from above. Figured out how to uninstall and reinstall the graphic drivers which resolved problem.

system · May 9, 2022, 6:49pm

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