Roon Crashes when using Dual Monitors Windows 11

Hello ,

are there any technical support in here ? I use windows 11 dual screen as a player. and ROON nucleus plus as a CORE ,

When I open the roon app it will frozen ( not responding ) just showing white blank screen

previously it would working fine.

i tried reinstalling also not working

can somebody help me ?

Hey @andrew_soehartono,

I’ve split your reply into its own thread to ensure it receives proper attention. Per the last thread, did you try disabling HDR on the problem monitor?

Beyond this, we’ll need a full breakdown of your system info to better serve you:

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM)

Networking Gear & Setup Details

Your network gear (model of routers/switches) and if on WiFi/Ethernet

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!

Also, please take note of the date and time the next time you experience this issue, and share it here. Thanks :slightly_smiling_face:

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