Roon crashes when using Sonoma 14.1 software (ref#FGJY54)

Support
1
Full form submission

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· My Roon software won't start up

Describe the issue

my Roon crash any time I'm Sonoma 14.1 software

Describe your network setup

direct to internet

2

It may well be unrelated but is there a reason you are not using the current Sonoma 14.4.1? It does have a wide range of security updates, and one would guess that Roon tests on current macOS versions.

3

Hi @enrico_sardanapoli,

Thanks for taking the time to write in, and it’s great to see you on community again - although I do apologize its an issue that prompted your recent post.

Let me know if you’re able to give @Suedkiez’s suggestion a try. If updating your OS doesn’t help, let’s refresh your Mac remote database:

  • Create a Backup of your current database
  • Exit out of Roon
  • Navigate to your Roon Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Reinstall the Roon App from our Downloads Page to generate a new Roon folder
  • Verify if the issue persists on a fresh database before restoring the backup

We’ll be on standby for your reply. :+1: