Roon crashing when trying to add network share

Support
3

Hi @Clarence_Vann,

Can you please try using the IP address instead? I would also suggest you try using a Reserved IP for both the Core and the NAS to ensure that the IP never changes, you should be able to do this in the router settings.

Here is more information on how to add the share (Add Folders By Path):

Content Stored On a NAS Drive

  • To add network storage, we recommend using your NAS drive’s hostname, such as \\DISKSTATION or smb://MyNASDrive . You can usually find this information by logging into your NAS., and examples are below.
  • You can also use your NAS drive’s IP address, but note that this can change, depending on your network’s settings.
  • Note : AFP Share are not supported, you must use SMB or hostname to connect to the NAS share. You can find more information about why AFP is not supported here.
  • If you are still having issues with setting up the NAS share, further suggestions can be found in our NAS Troubleshooting FAQ

Examples

  • If your Roon Core is running on Windows, the path to your networked folder might look like this:

\\MyNASDrive\Multimedia\Music
or
\\192.168.1.120\Multimedia\Music

  • If your Roon Core is running on Mac or Linux, the path to your networked folder might look like this:

smb://MyNASDrive/Multimedia/Music
or
smb://192.168.1.120/Multimedia/Music

  • After you’ve entered the network path in Roon, enter the credentials required to access your NAS. If a username, password, or workgroup isn’t required to access your NAS, just leave the relevant fields blank and click Add Folder