Roon Database & Settings Not Ready on Roon Nucleus
Requesting Reset for the database completes successfully (according to the message) but doesn’t change the “Not Ready” status
Requsting Reinstallation of the database fails.
Nucleus internal drive is available via network. All music files are present.
Could really use some support on this please @support
This is the entire directory structure I can see (beyond the fact that under InternalStorage I have all of my music.
I can’t do a reset of the database (or rather I can, but it has no effect). So it’s kind of bricked right now. I think you right that I have to get a new SSD. Am I right in the assumption that there are two? One (my big one with music storage) and a smaller one with OS/database and other boot stuff? Can I just replace that myself with any generic or does it have to show up preinstalled with Roon stuff on it?
I can’t create a backup because Roon is not allowing any client access via the Roon Application. I do appear to have a backup from about a week ago. I hope that it is valid and not corrupted by the onset of these issues.
When I navigate to the Nucleus’ Database Location, as I hope you can see above, there is no “RoonServer” folder. All I have is “RoonOS” and “Storage”.
So unfortunately I am unable to complete your suggested remedies. To be honest I had already found these steps in other community posts but ignored them since I was unable to find the suggested directories.
I am able to access the WebUI and restart the RoonServer but that accomplishes nothing.