· My DAC, streamer, or speaker doesn't appear as a Zone in Roon
What type of Zone is affected by this problem?
· *All of my Zones* are affected.
Is your device connected directly to the Roon Server via cable or over the network, or is it chained through another device (such as a streamer, Roon Bridge, or Roon Remote)?
· It is connected through a different device (e.g Rasberry Pi)
Does the device play audio from another source when using the same connection?
· The device has no problems with another audio source
Have you checked that Roon is whitelisted in any firewalls?
· I've checked the firewall and the issue remains
Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device
· My devices are on a single subnet but is not visible to Roon
Do you have a complex network setup?
· Both the device and RoonServer are connecting to a *single router*
Try to disable any additional networking interfaces on your RoonServer machine.
· Disabling network interfaces had no change in behavior
Check to make sure RoonReady mode is selected on the device.
· I've checked this and the issue remains
If the device has multiple output options, do the other options work as expected?
· Only one output type is affected while the other output type works as expected
Is the device using the latest firmware as per the manufacturer?
· Firmware is up-to-date but the issue remains
Do you have an approximate timestamp of when the issue last occurred?
· It happend out of nowhere yesterday evening
What are the make and model of the affected audio device(s) and the connection type?
· I use a macbook and connect to NAD c38
Describe the issue
my Roon shows "no audio devices found" and no zone is available. The audio settings seems to be frozen and I can't get anything to work.
Welcome to the forum! Has this been a working setup in the past? Was this a fresh MacOS install or an import from an existing install (from a Mac Migration Utility/Time Machine)?
Can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.
If the issue is still the same after, you can try to generate a new RAATServer instance on your device by following these instructions, but please be aware that this will reset your Roon Settings → Audio Tab to factory settings and I would advise making a backup of any custom DSP settings you have:
Thanks for letting us know. I’ve activated diagnostics for your Roon Server and I am noticing quite a lot of errors surrounding database access, it looks like this might be a permission or a space issue. Does the PC hosting the Roon Server still have adequate free space available? If it does, your best next step here would be to try a fresh install and restore from backup:
Let’s try a fresh database and see if your issues persist:
