Roon does not work

[wizardofoz (Mr Fix It aka The Wiz)]

@xxx

Is there a way to stop Roon, thru the Web interface without turning the Nucleus off?

Yes there is…just stop roon…same applies to ROCK too

[rafael_abitbol_oever (Rafa)]

Thank you! I already have the logs in a zip file.
@dylan_caudill Should I share the link to Dropbox in this same post?
Or in any other email address?

[Geoff_Coupe]

Send the link to him in a Private Message via the forum. Click on his Avatar (the icon by his name) to show his profile - and then click on the Message button to create the Private Message.

[dylan (Dylan Caudill)]

Hi @rafael_abitbol_oever,

Just wanted to let you know I got the PM from you. We’ll follow up as soon as we’ve had the chance to review the logs. Thanks!

[rafael_abitbol_oever (Rafa)]

I have to install Roon fresh on my Core machine (Nucleus), and roll back to one of my backups. What steps should I follow to do it correctly?
Do I have to restore the backup before logging in as shown in the image?

Or do I have to do something first?

[dylan (Dylan Caudill)]

Hi @rafael_abitbol_oever,

You can restore a backup either from that screen or the backup screen once you’re in Roon. We have information about this here:

Backup

Thanks!

[rafael_abitbol_oever (Rafa)]

All fixed. thank you all