Spent about 4-5 hours yesterday of trying to fully install my new Sonos Five, which keeps failing at the very last point (your device can’t communicate with the Sonos Five). Well, it is communicating, because my iPad (Ethernet) is finding my Five (Ethernet) on my network to identify the serial number. Anyway, at one point I realized Roon had identified it, and I could play music through it. Great! But I kept trying to get it fully installed via the Sonos app, and at some point realized Roon no longer saw it. Now I cannot get Roon to find it again! Any thoughts?
Hi @Ron_Jones
Firstly with setting up a Sonos Five, forget using it with Roon until setup in the Sonos app. Once set up in the Sonos app then open up Roon’s settings and head to the Audio tab.
Head to the bottom of the available devices until you see the Sonos Five as a Sonos Streaming device.
It’s important to keep your Roon Server and endpoints on the same subnet. i.e. 192.168.1.x
It’s likely you found the Sonos Five as an AirPlay device in Roon (Roon Tested).
Great, thank you, Menzies. Yes, I’m very familiar with the “Audio” tab. I need to figure out what is preventing the very last step when trying to add the Sonos Five, it may be a setting on my router or core switch, I’ll figure that out separately.
On a similar note, my Sonos One SL that is being replaced by the new Five, is wired, and wifi is disabled, but Roon is only finding it via AirPlay 2, 192.168.1.123. My older Connect and Play:3 (both wired via Ethernet, and wifi disabled), are found by Roon via Sonos streaming, and their respective IPs. Why does Roon not see my One SL via Sonos streaming?
Once setup in the Sonos app, check they’re on the latest firmware.
What make/model is your router? I might be able to help with any settings that need a tweak. The fact you can pick it up as an AirPlay device suggests the settings I’d recommend tweaking are already set correctly.
Sonos and Roon can be a love/hate relationship for some.
I assume you are referring to the Play:3 and Connect? Right now on my Sonos S1 app on my Mac, I can see all 3 zones, and have no Update icon, so they are all current.
Are you suggesting a setting in my router is causing Roon to only see the One SL via AirPlay 2?
And curious that I briefly saw, and was able to play music, from my new Five yesterday, but then Roon no longer sees it (via the Audio tab).
I have an Araknis AN-110-RT-2L1W router. According to Sonos tech yesterday, it is not a router with any known incompatibility issues. I also wired my iPad and Five directly to the 2 LAN ports on my router, no luck adding the Five, and then wired them both directly to my core swithc, no luck. Same error each time, same behavior with my wife’s iPhone (wired, we don’t have wifi).
Learned why my Sonos Five wouldn’t complete the very last step, and that’s because Sonos doesn’t support adding a Five (and maybe other S2 players) via a wired connection. I had my Five wired, and my iPad wired as I don’t have wifi in my house. Sonos doesn’t support adding players via laptop (hasn’t for years now), and now I learned they only support wifi connections.
Still my other questions stands, I was temporarily able to add a wireless access point to fully add a Sonos Five to my network. Now the WAP is removed, and my Five is wired, with wifi disabled. Roon only sees the Five via AirPlay 2. Why not via Sonos streaming, as it sees my S1 Connect and Play:3?