Mac Mini, OS X 10.0.5, Roon build number - can’t access Roon but it’s the latest build prior to the update that caused the problem
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Cisco Router Model 1921-SEC/K9 connected via Ethernet cable (internet is AT&T fiber)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Trinnov Amethyst connected via Ethernet cable, data files in Synology DS216+ NAS connected via Ethernet
Description Of Issue
Roon app doesn’t restart after installing the latest update. OS X error message: “Roon quit unexpectedly. Click reopen to open the application again. Click Report to see more detailed information and send a report to Apple”. There are 3 choices: Ignore, Report . . . And Reopen. Clicking “Reopen” just causes the same error message to appear.
Hello @Gabriel_Bustamante, and thanks for your report! If you’re running OS 10.8 or below, your machine doesn’t meet our minimum system requirements as we recommend 10.9 or above. Do you see this issue on any of your other remotes?
The only other devices I use with Roon are the Roon remote app on an iPad and an iPhone, which only work when Roon is running on the Mac. The Mac is a dedicated music server only being used for Roon. Should I update OS X to the most recent version? Will this fix the problem or will it be necessary to do anything else?