Roon fails to detect any streamers (ref#KII3SK)

[Arnaud_FUSADE]

What best describes your playback issue?

· My DAC, streamer, or speaker doesn't appear as a Zone in Roon

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Is the affected network Zone connected with Ethernet or WiFi?

· WiFi

Which network audio protocol is the Zone using with Roon?

· Sonos

Does the device show up at all in Roon Settings -> Audio?

· No, it does not show up there

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device

· My devices are on a single subnet but is not visible to Roon

Do you have a complex network setup?

· Both the device and RoonServer are connecting to a *single router*

Try to disable any additional networking interfaces on your RoonServer machine.

· Disabling network interfaces had no change in behavior

Check to make sure RoonReady mode is selected on the device.

· I've checked this and the issue remains

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· I recently changed my Freebox Révolution for a Freebox Pop. Everything works fine, but except for my amplifier, all the other streaming divide don’t appear anymore in the « Audio » section. For example my MacBook on the same network is not seen as a streaming device though Airplay, but I can perfectly use Roon as a it as remote on this machine.

What are the make and model of the affected audio device(s) and the connection type?

· Sonos Player, Mac Book Air, IMac

Describe the issue

None of my streamers appear in Roon

Describe your network setup

My Roon server is running on a Mac Mini, connected by Ethernet to my router by Ethernet

[Suedkiez (Just a fellow user like you)]

@Arnaud_FUSADE

My Roon server is running on a Mac Mini,

Cambridge EVO 150 not visible in Roon Audio output options (ref#J967P9)

Are you using macOS 15.x Sequoia? There have been many reports about device discovery issues on the Roon forum up to 15.2, which required fiddling with the network permissions. However, there have been reports that this might be fixed in Apple’s new update to 15.3, as released yesterday. It seems that macOS after the update now finally shows a message, asking you to grant network access permissions to Roon. Approve this and hopefully it should be fine. Let us know if this doesn’t help, so that…

[daniel]

Hi @Arnaud_FUSADE,
Thanks for reaching out to us to ask about this issue. Like @Suedkiez said there is an ongoing issue with MacOS servers running on Sequoia.

@Suedkiez

try going to the macOS Settings > Privacy and Security > Local Network. There should be two toggles for Roon and Roon Server. They must be enabled and most likely already are, but nevertheless toggle them off and then back on again.

Let us know if you still have issues locating your server after trying this.

[Arnaud_FUSADE]

Thank you so much! I downloaded and installed the Sequoia 15.3 version which indeed solved the problem
Warmest regards.

[daniel]

Hi @Arnaud_FUSADE,
I’m glad Roon is working properly for you again!