Roon fails to recognize WiiM Sound Speaker stereo pair (ref#INSAXQ)

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1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon does not recognize WiiM Sound Speaker stereo pair

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· Netgear Orbi

2

I’ve paired the Wiim Sound and Wiim Sound Lite speakers in the Wiim Home App and assigned each a channel (L + R). The stereo pairing works when using the Wiim App to play music but not with Roon. Roon continues to see each speaker as an individual endpoint.

3

I am fairly sure this only works in the Wiim app, Roon does not see them as a stereo pair, there are other threads on the same subject.

I think you were even in this thread?

WiiM Sound with Roon - Audio Gear Talk - Roon Labs Community

But of course let us see what official Roon Support has to say on the matter.

4

Yes, I posted in the referenced thread. I am hoping that Roon will take a look at this and address it. I had a pair of Sonos speakers that worked well with Roon as a stereo pair. I wanted to try the Wiims and see if I could pivot to an all Roon Ready setup.

5

Hi @Michael_Roche,

Thanks for laying that out, and for linking back to the earlier thread as well. The difference here is how the speakers present themselves to Roon.

Sonos creates a virtual single endpoint at the system level, so a paired Sonos setup appears as one speaker to Roon and handles the left and right split internally. WiiM, by contrast, uses RAAT through Roon Ready, so Roon sees the two separate hardware endpoints by their individual IP addresses. At the moment, WiiM has not implemented a way to present that stereo pair as a single RAAT endpoint to Roon.

There is a manual workaround in MUSE if you want to keep them paired within Roon and preserve the Roon Ready bit-perfect path: group both speakers into one Zone, then in the MUSE settings for the Right speaker add a Procedural EQ or Mixing filter and mute the Left channel. Do the same for the Left speaker, and mute the Right channel.

It is a manual workaround, and you will need to disable it if you ever use the speakers individually, but it is the current way to get discrete stereo output across two separate Roon endpoints. Let us know if you want us to clarify any part of that.

Thanks.

6

Thanks for the reply, @alex_h . I will submit a ticket to WiiM. Hopefully, they will figure it out on their end. In the meantime, I will try your suggestion in MUSE. I’ve not used MUSE before, so we’ll see how it goes!

7

@Michael_Roche,

Thanks for your understanding.

We would be glad to hear your feedback on this workaround.

Also, we recommend posting your suggestion in the “Feature Requests” section of the Community.

If it receives enough votes, it may be reviewed and considered for future updates.

Thanks!

8

@alex_h,

The workaround using MUSE to mute channels is working. It took a bit to figure out but I finally got it. Thank you so much for the suggestion. Unfortunately, I am not making any progress with WiiM support. I will post a feature request here and keep my fingers crossed!

-Mike