Roon fails to start on two different computers (ref#YBPYKG)

Support
1

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

I can't start roon, double click on icon, but nothing happens. Then turn off the laptop, and start another computer, with roon as well, and try to start roon. The message

Describe your network setup

The message is" cannot start roon server, because 1 server is running. Where? The laptop is off. If I can not use it, won't renew my subscription.

2

Hello @fanfix58 and welcome to thew forum.

According to the message you shared, Roon Server is already running on the machine that shows you that message.

This is not very likely. You know, Roon Server does not have a GUI just a symbol in the task bar for basic control:

After you installed Roon on your PC you should have two icons on your desktop. one for Roon Server should you need it and one for Roon (the GUI/Roon control interface).

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Edit late response

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Hi @fanfix58,

Diagnostics indicate that you’ve actually installed RoonServer on three separate machines in this environment.

On whichever machines you are not intending to use as RoonServer permanently, close RoonServer as a background process, then find the RoonServer folder and delete it.

Keep RoonServer on the machine you intend to use long-term for hosting your database. On your other machines, reinstall Roon from the downloads page and select your database when prompted.

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