Roon
Interface & Usability
roon just hangs with no response on windows laptop
Windows
DELL G5 5000, 16gb RAM, Intel i7-10750H CPU, 2,59ghz, Windows 11 home version 22H2
Laptop - Realtek Audio, Iphone, NAIM NSC222
wifi, linksys E2000,
Consistently repeatable after resetting PC?
Where is your library located? PC HD/SSD? NAS? Or streaming service?
not sure if this is relevant, when I log onto my account it shows 2 sessions, one 12hrs ago and one more recent (8 mins). When I end the task using task manager, my account still shows two active sessions. I cancelled the oldest session, and ended the task again and the account still shows one active session with the clock timer still counting up.
repeatedly. I have to delete the app and reload after Laptop reboot. When I reinstall it works ok until I shut the laptop down. After reboot it hangs. I followed the delete app and reinstall process now 4 times. The library is on my own NAS. I check the IP addresses and they remain the same and I can access the folders directly from file explorer. Roon worked perfectly during the trial two weeks, it seems to have started hanging when I started paying for it, tho logically this should have nothing to do with it.
i may have found the issue?. I was loading Roon on an external monitor via NVIDIA hdmi port. I disconnected the external monitors and loaded Roon on my laptop screen and it worked, and stayed stable for 3 days.
I am using the Game Ready Driver Version 536.99 NVIDIA GeForce GTX 1660Ti .
Is this a known problem?
Hey @pxtcred,
Thanks for taking the time to write in!
This isn’t a known problem, but your findings are interesting. I’d be curious to see if this is a GPU-related issue.
As a next step in testing, can you try changing the graphics settings in Roon to see if that alters behavior at all.
Specifically, I would test out changing some of the preferences in the screenshot below:
I’ll be on standby for your reply! 
how do I get to this screen?
I have to set it up like this to make the UI work (Dell G7 as roon remote):
This is since latest update.
@pxtcred Open windows settings, navigate to “System > Display > Graphics” and add roon to the list. Then you can open this “graphics preference” screen.
Boris
Thanks Guys. I made the requested change. After a reboot Roon loaded quickly without hanging. I’ll be around at home for the next week or so . I will continue to monitor and update this thread if anything happens. Thanks Paul
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