Roon Core Machine SonicTransporter v 2.8 (latest) Networking Gear & Setup Details Netgear unmanaged, Orbi Wifi All devices ethernet connected Xfinity 1Gb down Internet Connected Audio Devices OpticalRendu → Holo Audio May DAC → Rogue RP7 Preamp → Kinki Studios B7 monoblock amps → Goldenear…

So far no problems after restoring. So I think the roon DB got corrupted, but that hasn’t reoccured. If you put time into roon (metadata, merging albums, creating playlists) HIGHLY RECOMMENDED that you set up scheduled BACKUPS! –Peter

Hey @Peter_Galvin1 , We’re extremely grateful for the thorough post you’ve made in sharing the issue you’ve been impacted by. And, we’re sorry. Would you please be able to upload the entire zipped up logs folder in our drive ? It would really help our team to take a look at.

Hmm. I copied the roon “Database” directory off of the SonicTransporter to save it, and reinstalled Roon etc to make sure the database was the problem. New roon ran fine, so clearly the database. But when I copy the saved database directory back to the SonicTransporter, my library is empty etc. …

Hey @Peter_Galvin1 , Thanks for the prompt reply :pray: If I understand correctly, you no longer have the logs you pasted snippets from on this thread? If that is the case, could you please upload the database itself to this drive created specifically for your case?

Is there one specific file you want? Or say a tar of the “core” directory? @beka ?

The entire zipped up RoonServer folder, when talking about the database. It is generally a few gigabytes. If, by any chance you’ve found the logs, then, the entire zipped up Logs folder.

Turns out I have a backup from a couple of days before this problem started. Restored to it and will monitor. If the problem happens again will capture logs, full database etc… –Peter

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