Roon has stopped working Win 10

Core Machine (Operating system/System info/Roon build number)
Windows 10 Pro
Roon 1.7 667

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Matrix Mini-i Pro USB

Description Of Issue
When I import albums (about 800), it appears “Roon has stopped working”. I reinstalled it, but I get the same error when it’s about at 50% of import.

Sorry for the trouble here, @Visan_Andrei_Octavia!

It’s possible that there are some bad files that are tripping up Roon’s import process. We can help to track these down.

Just to confirm, does Roon close as soon as you try to open it when it is in this state?

Would you kindly use the directions found here and send us over a set of logs using a shared Dropbox link?


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