Roon Initializing network problem

[Stuart_Dudman]

Roon Core Machine

Nucleus

Networking Gear & Setup Details

Sky Router (alas) but wifi turned off
Orbi mesh system

Connected Audio Devices

Naim Muso (original)

Number of Tracks in Library

43191

Description of Issue

I used to have a system that worked perfectly. Then Sky Q came into my life and I’m rather stuck.

I have a Sky router (no bridge mode alas).

But to cover my whole house I have an Orbi mesh system in AP mode (which means no access to IGMP proxying).

If I leave my Sky router wifi on I can connect to Roon via that network, albeit rather slowly.

However, if I turn off the Sky router wifi and then try to connect to Roon over my Orbi network I get the dreaded Initializing screen. All my iPads and iPhones now cannot connect to Roon.

So temporarily I am running with both wifis switched on and switch network any time I want to access Roon. This is very wearisome.

I know I should be able to solve this but I am totally stumped.

From your pages I am now using dyndns.org.

Any more tips? What info do you need?

Here is the relevant section from the log

01/18 14:57:53 Info: [brokerserver] Client connected: 192.168.0.94:59282

01/18 14:57:53 Trace: [raat] [sood] Refreshing device list

01/18 14:57:53 Trace: [raatserver] [sood] Refreshing device list

01/18 14:57:53 Trace: SENT NONFINAL DistributedBroker.ConnectResponse={ BrokerId=cf59d129-f177-424d-865a-ee62d9fe3b7e BrokerName='Nucleus' }

01/18 14:57:53 Trace: SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=100800884 DisplayValue='1.8 (build 884) stable' Branch='stable' } }

01/18 14:57:53 Trace: [push] restarting connection (Unable to read data from the transport connection: Software caused connection abort.)

01/18 14:57:53 Trace: [push] retrying connection in 88886ms

01/18 14:57:53 Info: [brokerserver] Client disconnected: 192.168.0.94:59282

01/18 14:57:53 Info: [brokerserver] Client connected: 192.168.0.94:59283

01/18 14:57:53 Trace: [raat] [sood] Refreshing device list

01/18 14:57:53 Trace: [raatserver] [sood] Refreshing device list

01/18 14:57:53 Trace: SENT NONFINAL DistributedBroker.ConnectResponse={ BrokerId=cf59d129-f177-424d-865a-ee62d9fe3b7e BrokerName='Nucleus' }

01/18 14:57:53 Trace: SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=100800884 DisplayValue='1.8 (build 884) stable' Branch='stable' } }

01/18 14:57:53 Trace: [raat] RAATServer discovered: RaatServer Slugphone @ 192.168.0.94:9200

01/18 14:57:53 Info: [raatserver] GOT SERVER 7c00ed6b-c5c0-4084-9b13-d87a72e851ac::d73a2b17-dd2d-4250-8d97-90540d447873 @ 192.168.0.94:9200 Slugphone PROTOVER=1 RAATVER=1.1.38

01/18 14:57:53 Trace: [raatserver] [RaatServer Slugphone @ 192.168.0.94:9200] connecting (attempt 1)

01/18 14:57:53 Trace: [raatserver] [RaatServer Slugphone @ 192.168.0.94:9200] connected

01/18 14:57:53 Trace: [rnet/RnetJsonClient] SENT {"request":"enumerate_devices","subscription_id":"0"}

01/18 14:57:53 Trace: [rnet/RnetJsonClient] GOT NONFINAL {"status": "Success", "devices": [{"device_id": "default", "auto_enable": true, "auto_name": "Slugphone", "type": "ios", "name": "Slugphone", "vendor": "Apple", "model": "iPhone14,3", "is_system_output": true, "config": {"unique_id": "16783ecd-7768-5ef9-ca98-bd022b216f83", "external_config": {"is_private": true}, "output": {"type": "ios", "device": "default", "name": "iPhone"}, "volume": {"type": "ios", "device": "default"}}}]}

01/18 14:57:53 Info: [raatserver] GOT DEVICE d73a2b17-dd2d-4250-8d97-90540d447873::default Type=ios Name=Slugphone Vendor=Apple

01/18 14:57:53 Debug: [easyhttp] [37503] POST to https://discovery.roonlabs.net/1/query returned after 409 ms, status code: 200

01/18 14:58:00 Info: [stats] 24677mb Virtual, 2757mb Physical, 825mb Managed, 444 Handles, 91 Threads

[noris]

Hi @Stuart_Dudman ,

Where is your Nucleus connected, is it connected to the Sky router or to the Orbi Mesh? If it is currently connected to the Sky router, can you try to connect it to the Orbi mesh and then verify if you can access it through the Orbi network? If there are not enough network ports available, you can add an unmanaged switch before the Orbi. Let us know if that helps!

[Stuart_Dudman]

Norris, 1 million thank you’s. I moved one cable and everything works. Not just as well, but it all seems faster than ever before. I had spent a lot of time trying to understand DNS etc. But you found the easy way. You will be toasted tonight with champagne! (I’m not kidding!)

[noris]

Happy to hear that it was an easy fix @Stuart_Dudman (and that you enjoy the champagne )! Please, do let us know if you run into any further difficulties and we’d be glad to help. Happy listening!