Roon Interface Too Dark

Support
#1

Hi! I’ve been reading this issues about the interface being to dark and that some users in iMac had the problem solved with build 528, but mine remained dark. I have a late 2009 iMac running on macOS Sierra 10.12.6 with the ATI Radeon HD 4670 256 MB graphic card.

Screen Shot 2021-01-25 at 15.43.42
Screen Shot 2021-01-25 at 15.43.421920×1080 767 KB

Roon Interface was too dark
#3

Hi @Jorge_Mendes,

Can you please navigate to Roon Settings -> Setup -> Clear Image Cache -> Clear Cache on the affected PC? Please let me know if this helps!

#4

Hi! Unfortunatly it didn’t. Is there anything I can try? Thank you!

#5

Hi @Jorge_Mendes,

Can you please use these instructions to access your Roon Logs folder and send me a set for further review?

After sending logs, can you please try to reinstall Roon and see if it helps? You can use these instructions to reinstall:

  • Make a Backup of your current Roon Database
  • Exit out of Roon
  • Navigate to your Roon’s Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Reinstall the Roon App from our Downloads Page to generate a new Roon folder
#6

Hi Noris! I followed your instructions and installed the Roon App again but everything remained the same, the interface is still too dark.

Dropbox link to download the .zip with the logs …

1 Like
#7

Hi @Jorge_Mendes,

Thanks for sending these logs over, let me get this over to the team for further feedback!