Hi! I’ve been reading this issues about the interface being to dark and that some users in iMac had the problem solved with build 528, but mine remained dark. I have a late 2009 iMac running on macOS Sierra 10.12.6 with the ATI Radeon HD 4670 256 MB graphic card.
Hi @Jorge_Mendes,
Can you please navigate to Roon Settings -> Setup -> Clear Image Cache -> Clear Cache on the affected PC? Please let me know if this helps!
Hi! Unfortunatly it didn’t. Is there anything I can try? Thank you!
Hi @Jorge_Mendes,
Can you please use these instructions to access your Roon Logs folder and send me a set for further review?
After sending logs, can you please try to reinstall Roon and see if it helps? You can use these instructions to reinstall:
- Make a Backup of your current Roon Database
- Exit out of Roon
- Navigate to your Roon’s Database Location
- Find the folder that says “Roon”
- Rename the “Roon” folder to “Roon_old”
- Reinstall the Roon App from our Downloads Page to generate a new Roon folder
Hi Noris! I followed your instructions and installed the Roon App again but everything remained the same, the interface is still too dark.
Dropbox link to download the .zip with the logs …
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Hi @Jorge_Mendes,
Thanks for sending these logs over, let me get this over to the team for further feedback!
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