Roon is deleting my albums

Support
1

Core Machine (Operating system/System info/Roon build number)
New MacBook Pro.
Music files on a WD External Drive.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
I just bought this MacBook and let Roon run for well over 24 hours in order to reestablish my library.

The album and track counts seem to be toggling back and forth.

Also, I clicked on a particular album title to play it, and as soon as the track started - we were like 4-5 seconds in, it disappeared and I got a message from Roon stating that “this album has been deleted.”

I have a huge library - over 200,000 tracks. I’d like to get this settled.

What’s going on and how can I fix it?

Thank you,
Vince
[Moderator edit: Personal information removed]

2

Roon doesn’t delete albums/tracks, so your music files are safe, but it may lose track of where they are if they’re moved from the watched folder. iTunes music may not even locally exist, in which case Roon won’t be able to play it. See if Adding_Your_Music helps.

4

Hello @Vince_Welsh, and welcome to the community! Mike is correct, also, could you please post a screenshot of “Settings>Storage”? Thanks!

5

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