Hey @Michael_Lockwood,
In the meantime while our team is taking a closer look, we’re curious - how often are you attempting backups to dropbox?
If you temporarily disconnect your dropbox connection (sign out within Roon) do you still experience slowness?
From recent diagnostics, dropouts and failed playback only seem to be occurring on the Gold Note device, is this correct? Per your last thread, you were working with them directly for next steps in troubleshooting :
Were you able to land on a solution with that?