Roon issues on Fiio M11

[Danny_Scarbrough]

Core Machine (Operating system/System info/Roon build number)

I’m running the latest version of Roon on MacOS

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

WiFi using Netgear Orbi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Fiio M11

Description Of Issue

I’m trying to use Roon on my Fiio M11 DAP and have a couple questions:

1 - Regardless of what settings I choose or whether I disable DSP I can’t seem to get the playback to NOT do a 24 to 64 bit depth conversion and I can’t get the playback to NOT do a sample rate conversion from say 96khz to 44.1khz even though I know the DACs in the M11 are capable of high resolution playback

2 - Do we know if there’s anything I can enable to get the physical buttons on the M11 to control plackback?

[Danny_Scarbrough]

Nobody? Is there another way to contact Roon, or should I direct these questions to FIIO?

If the M11 is not compatible with Roon do we know of a DAP that is?

[noris]

Hi @Danny_Scarbrough,

@Danny_Scarbrough

1 - Regardless of what settings I choose or whether I disable DSP I can’t seem to get the playback to NOT do a 24 to 64 bit depth conversion and I can’t get the playback to NOT do a sample rate conversion from say 96khz to 44.1khz even though I know the DACs in the M11 are capable of high resolution playback

Please see this thread:

Fiio M11 upsample/downsample on Roon

Hi @joaopmts, Thank you for your patience as we have been looking into this issue further. I spoke with the team today and we have been able to reproduce this behavior with the M11 we have in house and have identified what we believe is going on here. When Roon starts playback to an Android zone, it uses the Android System Mixer to do so, at whatever it’s current rate is. It appears that the Tidal app sets the System Mixer sample rate to 96kHz and it does not revert back when the app is clos…

@Danny_Scarbrough

2 - Do we know if there’s anything I can enable to get the physical buttons on the M11 to control plackback?

Do the physical buttons work at all? For example when the Roon app is open and playing to the M11 zone?

[Danny_Scarbrough]

The buttons work with other music software but not with Roon, whether or not the player is open and on screen

[noris]

Hi @Danny_Scarbrough,

I checked with the team on this, we ship a standard Android App for Roon and we’ve confirmed that the side buttons work on other Android devices as expected with Roon. We suggest you reach out to Fiio to investigate this further, thanks!

[Danny_Scarbrough]

From the other thread it is my understanding that you guys have a FIIO player in house, are you able to test? Can you also confirm that there’s nothing I need to enable in Roon to make the buttons work?

[noris]

Hi @Danny_Scarbrough,

@Danny_Scarbrough

Can you also confirm that there’s nothing I need to enable in Roon to make the buttons work?

No, you shouldn’t need to do anything in Roon.

@Danny_Scarbrough

are you able to test?

Let me check with the hardware team on this one.

[noris]

Hi @Danny_Scarbrough,

Thanks for your patience while I checked with the team on this one. There is a setting you need to change on Fiio itself to get the side-buttons to work, this setting is on the device under: Settings -> Audio -> Bottom -> Adjustable Volume at LO. Let me know if that resolves the issue!