Roon just stops - reboot and then ok for a while

[ignace_konig]

hi, same problem here. need to reboot roon core mac mini (m1) now on a daily basis, cause roon just stops. mac is more than fine. after reboot roon is fine for a couple of hours. then after a while i cannot access roon core from either end point (logitech transporter) or remote (iphone 11/12/13 or ipad).
roon core is completely lan connected in my network.

[noris]

Hello @ignace_konig ,

Can you please provide more information so that we can better assist you here?

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM)

Networking Gear & Setup Details

Your network gear (model of routers/switches) and if on WiFi/Ethernet

Connected Audio Devices

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Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!

[ignace_konig]

hi,

m1, 16 gb, 1tb, os12.4, completely lan connected, endpoint logitech transporter. 11.000 tracks.

when trying to play music and roon doesnt work, i login with my mac and see that the roon process isnt running anymore.
i simply can restart it. until a few hours/ 1 day later. etc.
other programs on my mac just keep on running flawlessly.

[ignace_konig]

seems to be getting worse. crashes while listening. more than once a day.

[noris]

Hi @ignace_konig ,

Can you please let me know the exact local time + date + track (if playing) you have the next crash? Or whenever you notice the Roon app has stopped? I can enable diagnostics afterward and see if logs have further clues. Also, do you notice any system-level crash reports?

[ignace_konig]

Hi Noris, on friday (now it is monday) I returned from a short holiday and found the roon core to be off line. Started roon right away and it has been online ever since. 3 days in a row! Fingers crossed.

[noris]

Thanks for the update @ignace_konig ! Hopefully, it’s all been holding up since your post, but do let me know if that’s not the case and we can certainly take another look if so.