Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · When I opened Roon this morning, I received a message saying that there was a library issue. I re-installed Roon on my ROCK, however now I cannot …

UPDATE: I have since fixed the duplicate albums issue, user error there. However I still cannot get ROON to read the backup files that are on the USB. I have changed to a different USB connection on my NUC and still the same issue. The backup file finder shows the USB and the ROONBackups file, h…

I think you may be running into a known bug. Can you go one deeper into the folder of a specific backup? See here: [image] Roon database backups not found (ref#8K91BJ) [Ticket in] Support Good day @Saturn94 ! I hope you’re doing well today. We were able to reproduce you…

Hi @Nigel_Smith1 , Thanks for the update, and I’m glad to hear you were able to resolve the duplicate albums issue Regarding the backups not being detected, there is one scenario we’d like to carefully check, as it matches behavior we’ve seen in a small number of cases. Could you please confirm wh…

Thanks for replying. The backups sit within a folder I created called Roon Backups, and then within the similarly named RoonBackups subfolder that Roon creates when it runs a backup. So, file path would be USB drive/Roon Backups/RoonBackups. I hope that makes sense.

Hello @Nigel_Smith1 To make sure we’re looking at exactly what Roon sees (and what it might be missing), could you please create a ZIP archive starting from the root of the USB drive where the backups are stored? In other words, please zip the entire USB backup path beginning at the USB drive root …

Roon library issue with backups and duplicate albums on ROCK (ref#XP9J0M)

Support

Suedkiez (Just a fellow user like you) January 19, 2026, 1:19am 3

I think you may be running into a known bug. Can you go one deeper into the folder of a specific backup? See here: