Roon licence problem

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I’m changing the Roon server , from Roon core to Ubuntu Roon server. I stop the previous node but when I’m trying to connect I have the unauthorised status and the message to contact the support ., what’s the procedure that I have to follow

I hit a few things while trying to do something else.
I would say repost what you had as it was probably helpful.


I was already writing again :slight_smile:


I suppose you set up a new Core? If you start it, there should be a screen like this:

It shows your old Core under “Your Devices”. Click the Unauthorize button next to it to remove the license from your old Core (in the screenshot, the old Core was a Nucleus). Then there should be a new screen where you can choose your new Core.

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