Roon losing connection more and more

[noris]

Hi @Paul_Elliott ,

@Paul_Elliott

I haven’t reinstalled the OS yet, is there a possibility that doing that could solve the problem?

A reinstall of the OS doesn’t hurt to try, and it shouldn’t erase the database (although it’s always good to have a backup first), but it may not help if the issue is elsewhere.

@Paul_Elliott

Is the reason for this problem because of the large amount of tracks I have (633680) and the Nucleus+ has reached it’s limit?

This is indeed a fairly large library size, so it would be a good test to confirm if the same issue occurs with this variable out of the way.

Please try the OS reinstall I mentioned above first, and if that does not help, we can try to temporarily set your current library aside to see if the issue still reproduces, I have left instructions below on how you can perform this:

• Create a Backup of your current Roon Database
• Stop RoonServer from running in Nucleus’s WebUI
• Navigate to your Nucleus’ Database Location
• Find the folder that says “RoonServer”
• Rename the “RoonServer” folder to “RoonServer_old”
• Restart the RoonServer in the WebUI to generate a new Database
• On the Roon Remotes, press “Use another Core” and connect to the new database

Thanks!