Core Machine (Operating system/System info/Roon build number)
Windows 10 PC, Roon build 1.7(build 667)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Router Bipac 8800NL R2 to BT Whole Home Mesh WiFi to Netgear unmanaged switch. Switch connects to Core machine and Sonos Boost by ethernet.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
2 x Sonos Play 5 in stereo pair. 2 x Play 1 in stereo pair, 2 x Play 1 in standalone. Using Windows laptop and iOS devices as controllers.
Description Of Issue
Setup has been stable for months until last Roon software update. Since then when first selecting content to play each day, Roon reports it has lost control the device. Close down and restart Roon application on Core PC resolves problem. However, Roon will randomly lose connection with Play 5’s after an hour or so of play. Notice that one speaker in stereo pair will drop and then the other. Roon app shows it is still playing and no message appears.
Play 5s still responding to Sonos app when this happens.
It seems the Roon core goes dormant after a time and the app requires to be closed and re-opened to re-acquire the connection. Occurs when playing all content - Tidal, local NAS content, internet radio stations.