Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet hookup. ISP speed is 500.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
Sporadically songs will seemingly glitch and no sound is produced for about a second, and then playback resumes. Very annoying and not able to repeat on demand. Streaming from Tidal in all formats and MQA inclusive.
Been going on since 3/5
So tonight 3/11 happened at least 4 times via stream from Tidal. 44/16 and MQA…super frustrating here…
FIXED - Happy to report that after all the support received and all of the different network configurations I tried, it helped to identify that I had an Ethernet wire wall plate in a remote room in the house that was incorrectly wired since the home was built 16 years ago. I tested all the network distribution boards in the media panel, patch cables, lines etc. and found that it was on the wall plate end. New wall plate, and problem has been solved.
Thanks for this information. Will try this approach with the DNS.
Note that the issue has been seen with FLAC and MQA.
If changing the MQA settings, will this effect the sonic performance and/or presentation to the listener? The Lumin T2 has only been in my system since 3/4, and was purchased based on reputation and ability to perform full access to MQA.
Note I have been streaming Tidal for years without issue, so changing this service I do not consider an option.
Yes Roon and Tidal worked for years…Auralic Vega and Aries combination. I can hook it up and see if it eliminates the issue. Side note it will only be FLAC as the DAC does not do MQA. Will try on Saturday.
I will send an experimental firmware to you in PM.
Since the thread was closed before it could be updated with the real solution: The experimental firmware did not help, but after the OP traced a network fault to the network jack in the wall, he replaced the wall jack and the problem is solved.
While I am very sorry we didn’t get back to you in time (as you may have discovered we have a bit of a backlog since the Roon 1.8 release), it was so great to see the collaboration in community. Thank you @wklie for your help - we are grateful!